Diana M. Wilson
Belle Glade,FL
Summary
Detail-oriented, dependable individual with 40 plus years of experience performing various managerial, clerical, inventory management, cash handling, and customer service and training duties and functions. Adept at following policies and adhering to company and attendance policies and procedures.
Prepared to apply enthusiasm and expertise to a new position.
Overview
15
15
years of professional experience
Work History
Recreation Specialist
City Of Belle Glade
Belle Glade, FL, FL
12.2021 - Current
- Responsible for Scheduling events and activities in and for recreation facilities and guests for approximately 200 plus guests on average.
- Coordinate staff and volunteers to successfully facilitate scheduled events & activities.
- Scheduled events in recreation facilities and monitored facility conditions.
- Assist in Cashiering and reserving and scheduling of arrivals and departing guests at Campground Office...including checking guests in and out of park.
- Tracked program spending, enrollments and attendance to produce monthly reports for program director.
Court Specialist IV
Clerk & Comptroller Palm Beach County
2750 State Rd 15, Belle Glade, FL 33430
01.2015 - 11.2019
- Answered inquiries from general public regarding judicial procedures, court appearances and trial dates.
- Examined legal documents submitted to courts for adherence to laws and court procedures.
- Maintained flow of documents received and served through appropriate clerks up to judges and back to final destination.
- Sorted, stamped and filed wide variety of legal and judicial materials.
- Processed workflows related to specific areas of court processes.
- Reviewed presented documents for compliance to standards.
- Collected court fees and fines and recorded amounts collected.
- Answered telephone calls to take messages and transfer calls to appropriate colleagues.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
- Wrote, reviewed and submitted reports per week for department records.
- Responded to inquiries from general public regarding court appearance, trial dates, judicial procedures and fines.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
Sales Associate
Macy's Department Store
Wellington, FL
10.2013 - 11.2014
- Prepared merchandise for sales floor by pricing or tagging
- Handled Cash Drawer
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Achieved perfect attendance and on-time record.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Replenishment Analyst
Duda Farm Fresh Foods
Wellington, FL
11.2004 - 10.2013
- Used computer tracking systems to update merchandise location.
- Managed timely and effective replacement of damaged or missing products.
- Coordinated efficient shipping and receiving for trucks each day while implementing continuous improvement strategies to optimize team performance.
- Managed order availability by keeping detailed records of stock inventory.
- Rotated stockroom inventory for freshness via remote business unit.
- Pulled out-of-date, damaged or returned opened items to report to supervisor.
- Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Prepared and checked outbound shipments for accuracy.
- Assessed shelves via remote business unit to determine which items to replenish or reorder.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Tracked production and quality control systems to proactively identify deficiencies.
- Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
Education
High School Diploma -
Glades Day School
Belle Glade, FL05.1981
Skills
- Proficient Regarding Legal terminology
- Proficient in Word & EXCELL
- Highly trained on Court Docket management Court processes
- Proficient At Policy Analysis
- Proficient At Records Management
- Adept at Creative Problem Solving
- Proficient At Data Verification
- Proficient At Money Handling
- Highly Skilled Regarding Employee Training, Supervision & Management
Timeline
Recreation Specialist
City Of Belle Glade
12.2021 - Current
Court Specialist IV
Clerk & Comptroller Palm Beach County
01.2015 - 11.2019
Sales Associate
Macy's Department Store
10.2013 - 11.2014
Replenishment Analyst
Duda Farm Fresh Foods
11.2004 - 10.2013
High School Diploma -
Glades Day School