Diana Wittrock

Responsible for evaluation of clinical services and routine consultation services to facilities in assigned region including but not limited to resident care, state and federal surveys, regulatory compliance, staffing and human resource management, clinical reimbursement or case management issues and clinical services. Responsible for driving clinical outcomes, mentoring staff, implementing corporate clinical services policies and procedures, ensuring compliance with state and federal laws, rules and regulations.

Identifies clinical development opportunities for clinical leadership team.

Works with regional and local clinical staff establish quarterly and annual performance improvement goals , quarterly QAPI plans to reach goals.

Supports and facilitates company and local facility values, practice standards and ethics policies and procedures.

Assist operations with managing nursing/clinical service costs as directed and prevent waste

Provide training and education on efficient and effective scheduling , staff patterns and PPD analysis staff retention and managing turnover

Demonstrates customer service principles in all interactions (staff to staff, staff to patient, staff to families, management line to staff etc.)

• Performed routine assessments and evaluations to identify patient health issues, guiding appropriate interventions and care strategies.
• Educated patients and families on health management, promoting understanding of treatment options and preventive measures.
• Assisted in developing individualized care plans by collaborating with interdisciplinary teams to address patient needs and preferences.
• Used proper wound care techniques by providing appropriate dressings and monitoring for signs of infection.
• Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
• Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
• Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.

• Liaised with healthcare professionals to address patient concerns, promoting patient-centered care.
• Leveraged customer relationship management tools to track patient referrals, optimizing communication between healthcare providers.
• Conducted clinical assessments to evaluate patient needs, informing appropriate care plans.
• Facilitated interdepartmental communication to streamline patient care processes and improve service delivery.
• Supported evidence-based practice implementation within clinical teams through ongoing research review and dissemination of current best practices.
• Promoted positive patient outcomes by identifying potential barriers to recovery and addressing them proactively with the treatment team.
• Increased patient satisfaction by effectively communicating with interdisciplinary teams and providing appropriate clinical recommendations.

• Reduced hospital readmission rates through thorough discharge planning and patient education.
• Evaluated patient responses to treatments and modified care plans as needed, resulting in improved health outcomes.
• Completed detailed assessments of new admissions, identifying specific rehabilitation needs for each patient.
• Maintained up-to-date knowledge of rehab nursing best practices through ongoing professional development opportunities.
• Managed complex wound care, reducing infection rates and promoting healing processes.
• Enhanced patient recovery by developing and implementing individualized care plans.
• Delivered high-quality rehabilitative care, consistently exceeding established benchmarks for patient satisfaction scores.
• Collaborated with interdisciplinary teams for comprehensive patient care, improving overall treatment outcomes.
• Contributed to continuous improvement initiatives within the rehab department by participating in quality assurance activities.
• Educated patients on self-care techniques and post-discharge home management strategies to promote long-term success in recovery.
• Trained new nursing staff on rehabilitation best practices, enhancing overall department performance levels.
• Provided emotional support to patients and their families during challenging times, fostering trust and rapport with the healthcare team.
• Advocated for the specific needs of individual patients within an interdisciplinary team setting, optimizing treatment plans based on unique circumstances.
• Facilitated communication between patients, families, and medical professionals to ensure that all parties were informed of treatment goals and progress.
• Assessed patients'' needs and provided appropriate interventions, ensuring a safe and comfortable environment.
• Monitored vital signs, administered medications, and documented patients'' progress to maintain accurate records for medical staff review.
• Coordinated daily therapy sessions for patients while balancing competing priorities such as medication administration or wound management duties.
• Participated in case conferences with other healthcare providers to collaboratively develop comprehensive care plans, resulting in well-coordinated patient treatments.
• Provided specialized instruction on adaptive equipment usage to maximize independence for patients following discharge.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Educated family members and caregivers on patient care instructions.
• Evaluated patient histories, complaints, and current symptoms.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.

• Employed wound care techniques to manage and treat various types of wounds.
• Executed infection control protocols to prevent the spread of healthcare-associated infections.
• Coordinated patient care plans by communicating with interdisciplinary team members.
• Used electronic health records system to document patient information accurately and efficiently.
• Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
• Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit.
• Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.
• Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
• Served as charge nurse, caring for patients with serious illnesses.
• Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
• Provided compassionate end-of-life care, supporting patients and their families through difficult times.
• Promoted continuity of care by thoroughly documenting shift-to-shift communication in nursing reports.