Diana Yurchuk
Roseville,CA
Summary
As an applicant and possibly future team member at this company, I will serve as a service-focused employee dedicated to maximizing satisfaction with proactive attention to individual patient needs. I will smoothly handle questions and resolve concerns with great problem-solving abilities and attention to detail.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Volunteer
Mercy Hospital Of Folsom
01.2024 - Current
- Provided emotional support to patients and families during difficult medical situations, fostering a sense of comfort and understanding
- Trained new volunteers and participated in hospital events and activities to engage patients and families
- Restocked medical supplies and filed paperwork to satisfy department leadership requests
Front Desk Receptionist
Healthy Image Dental Group
01.2023 - 07.2023
- Scheduled and confirmed appointments, communicated with clients, and updated client records
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines
Customer Service Associate
Yurchuk's Furniture Refinishing & Upholstery
01.2020 - 01.2023
- Answered calls or emails from customers in timely manner
- Assisted customers with special requests or complaints
- Advised customers on status of merchandise; ordered and arranged for pickup and delivery
Childcare Provider
House Of Bread Church
08.2021 - 12.2022
- Maintained safe, nurturing environment for children and followed prescribed procedures for optimal care
- Aided with mobility and independence for disabled individuals and continually monitored safety
- Communicated with parents regarding observations and concerns
Education
Bachelor of Science - Biological Sciences
Sierra College
05.2024
Skills
- Compassionate and Caring
- Customer Service
- Teamwork
- Work Ethic
- Creative Problem Solving
- Interpersonal Qualities
Certification
- CPR Certified
- EMT Certification in Progress
Languages
English
Native or Bilingual
Ukrainian
Native or Bilingual
Timeline
Volunteer
Mercy Hospital Of Folsom
01.2024 - Current
Front Desk Receptionist
Healthy Image Dental Group
01.2023 - 07.2023
Childcare Provider
House Of Bread Church
08.2021 - 12.2022
Customer Service Associate
Yurchuk's Furniture Refinishing & Upholstery
01.2020 - 01.2023
Bachelor of Science - Biological Sciences
Sierra College
- CPR Certified
- EMT Certification in Progress
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