Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diana B Isin

Newark

Summary

Dynamic Office Assistant with a proven track record at All Access, excelling in administrative support and team collaboration. Adept at enhancing efficiency and training staff, I bring strong interpersonal skills and Microsoft proficiency to drive success. Passionate about fostering teamwork and delivering exceptional customer service in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Office Assistant

All Access
Belleville
06.2022 - Current
  • Enhanced office procedures and efficiency through team collaboration.
  • Trained new employees on daily office policies and software tools.
  • Provided comprehensive administrative support, including document management and supply ordering.
  • Answered incoming calls professionally, directing them to appropriate personnel.
  • Greeted visitors, assessed needs, and directed to relevant staff members.
  • Supported bookkeeping tasks, including invoicing and expense tracking.
  • Communicated effectively with customers, employees, and vendors to resolve inquiries and complaints.
  • Assisted Project Manager in developing project plans, schedules, and budgets.

Manager of Operations

DBS CLEAN
Newark
11.2021 - 01.2024
  • Recruited, trained, mentored, and managed employees at all levels within the organization.
  • Managed the daily operations of a cleaning crew, ensuring that all tasks were completed in an efficient and timely manner.
  • Participated in budgeting processes relating to staffing costs, supplies, and other expenses associated with running a successful cleaning operation.
  • Conducted weekly meetings with the cleaning staff to discuss updates or changes in procedures.
  • Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
  • Monitored staff performance and addressed issues.

Receptionist

Lyons Pharmacy
Irvington
06.2020 - 02.2022
  • Managed multi-line phone system and routed calls efficiently.
  • Scheduled appointments and maintained calendar for office staff.
  • Handled incoming mail and distributed documents promptly.
  • Assisted with administrative tasks, including filing and data entry.
  • Maintained cleanliness and organization of reception area.
  • Provided support to team members in daily operations tasks.
  • Scheduled appointments for clients, customers, and other visitors.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.

Education

High School Diploma -

Barringer High School
Newark, NJ
06-2017

Skills

  • Interpersonal skills
  • Customer service
  • Self-motivation and organization
  • Time management
  • Multi-tasking
  • Collaboration
  • Teamwork
  • Microsoft proficiency
  • Administrative support
  • Data entry
  • Staff supervision
  • Team building

Languages

Spanish
Professional

Timeline

Office Assistant

All Access
06.2022 - Current

Manager of Operations

DBS CLEAN
11.2021 - 01.2024

Receptionist

Lyons Pharmacy
06.2020 - 02.2022

High School Diploma -

Barringer High School

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