Diana C Navarro Luna
Middletown,DE
Summary
Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows. Proven ability to bring together groups & personnel in order deploy a Release putting in place all the procedures to avoid Production issues.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Scrum Lead/Pentaho Developer
JP Morgan Chase
Newark, DE
01.2022 - 05.2022
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
- Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
- Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
- Anticipated impediments to team delivery involving cultural barriers and logistical challenges.
- Work as ETL Developer Pentaho, in Regulatory Investment Bank for Latam.
- Ability to effectively communicate (verbal and written) in English and Spanish with partner support management and Business across region.
Production Support Manager/Application Owner
JPMorgan Chase
Middletown, DE
01.2015 - 01.2017
- Manage day to day production support activities associated with production control and coordination for production application supporting critical business processes for Latam
- Be responsible to provide and organize efficient L3 support model (including maintain L3 Rota) and follow escalation procedure.
- Determined quality control standards.
- Escalated and resolved major service issues.
- Organized relevant training sessions and personally trained new members of team.
- Work in partnership with Operate Team to solve daily issue, coordinate deployment or infrastructure/application housekeeping activity.
Release Manager
JP Morgan Chase
Santigo , Chile
01.2013 - 01.2014
- Completed Operate transition to Global team in Huston, Mumbai and Bournemouth. Coordinating training between AD team and Operate Team for 2 months period completed on time the transition.
- Demonstrated excellent facilitation and coordination skills while working with team located in demographics and times zones such India, Chile and UK.
- Planned and orchestrated end-to-end processes
- Collected, modeled and analyzed data in order to make proactive adjustments to plans and meet all milestones.
- Collaborated with project developers, quality assurance team members and business analysts.
- Coordinated scheduled releases and updates.
- Closely collaborated with project members to identify and quickly address problems.
Production Support Manager
JPMorgan Chase
Santiago, Chile
05.2009 - 12.2012
- Contribute in the DataCenter migration doing reinstallation for Applications like Data Stage, Pentaho and Business Objects, including technical and user testing.
- Escalated and resolved major service issues.
- Organized relevant training sessions and personally trained new members of team.
- Organized Roll to Production and UAT using Jira in Teams for 10 members. Coordinated weekly meeting with Operate Team to review Production issues.
- Organized schedules, monitored shifts and made sure there was apt coverage.
- Implemented scheduled maintenance, retooling production status sheets and driving tasks for different Countries to achieve scheduling effectiveness.
Education
Telecomunication Engineer -
Universidad Santo Tomas
Colombia12.2005
Skills
- Acceptance Criteria
- Release Planning
- Sprint Planning
- Change Management Process
- Scrum Methodology
- Team Meetings
- Atlassian JIRA
- Status Meetings
- ETL Processes: Pentaho, Data Stage
- Data Analysis: Business Object Consultant
- MS Office: Word, Excel, PPT
- Scrum methodology
- Planning and Coordination
Certification
- Certified Scrum Master - Scrum Alliance March 2022
Languages
Spanish
Native or Bilingual
Portuguese
Professional Working
English
Full Professional
Timeline
Scrum Lead/Pentaho Developer
JP Morgan Chase
01.2022 - 05.2022
Production Support Manager/Application Owner
JPMorgan Chase
01.2015 - 01.2017
Release Manager
JP Morgan Chase
01.2013 - 01.2014
Production Support Manager
JPMorgan Chase
05.2009 - 12.2012
Telecomunication Engineer -
Universidad Santo Tomas
- Certified Scrum Master - Scrum Alliance March 2022
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