Diana Carolina Acevedo
Houston,TX
Summary
Competent and detail-oriented Accounting Assistant well-versed in accounts payable and receivable management. Talented in identifying and correcting errors for impeccable accuracy. Committed to achieving team objectives and driving company development. Proactive communicator with solid foundation of trustworthy and dependable performance.
Extensive career in the hospitality industry. Attentive, passionate and dedicated to exceed customer experience and expectations. High-energy and hard worker professional, with attention to detail, maintaining speed and accuracy in high-traffic times. Multitasker and capable of solving problems with limited time. Highly motivated who enjoys sharing knowledge and encouraging and motivating the development of other team members. Goals oriented, upselling motivated.
Overview
12
12
years of professional experience
Work History
Accounting Clerk
Air Express Construction and Plumbing
Houston, TX
02.2022 - Current
- Developed procedures for more efficient workflow in accounting department.
- Maintained up-to-date accounts receivable records and coordinated monthly billing activities, such as invoicing, collections, and deposits.
- Processed invoices, bills, payments, and statements in a timely manner.
- Preparation of monthly financial statements and reports.
- Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
- Monitored loans and accounts payable to confirm payments are current.
- Maintained accounts payable and receivable files and records in an organized manner.
- Entered data into accounting system to maintain accurate financial records.
- Resolved customer inquiries regarding bills and payments.
Frontdesk Manager
Four Seasons Hotel Casa Medina
Bogotá, Colombia
09.2018 - 05.2021
- Oversaw 20+ Front Office team including Bell Attendant, Security Officers, Guest Services and Frontdesk Agents to ensure effective coordination.
- Developed, updated and trained hotel standards in conjunction with FOAM to improve work processes
- Ensured the Four Seasons standards and procedures were met
- Handled special requests and complaints for guests with professionalism and assist in resolution
- Executed Front Office daily activities and planning for the next day/week operation
- Kept the team motivated and trained to have our monthly upsell goals over the top
- Encouraged and prepared employees development, helping them to get promoted
Night Manager
Four Seasons Hotel Casa Medina
Bogotá, Colombia
10.2015 - 09.2018
- Front Desk Agent, Diciembre 2012 – September 2015
Bartender
La Puerta Grande Restaurant
Bogotá, Colombia
06.2012 - 12.2012
Waitress
Andrés Carne de Res Restaurant
Bogotá, Colombia
11.2009
- Hostess, December 2011 - April 2012
Education
Visual Communication -
Politécnico Grancolombiano
Systems Experience -
Jobs Experience
Skills
- Teamwork and Collaboration
- Attention to Detail
- Organizational Skills
- Multitasking
- Excellent Communication
- Problem-solving abilities
- Interpersonal Relations
- Public Speaking
- Continuous Improvement
- Professionalism
Languages
Spanish
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Accounting Clerk
Air Express Construction and Plumbing
02.2022 - Current
Frontdesk Manager
Four Seasons Hotel Casa Medina
09.2018 - 05.2021
Night Manager
Four Seasons Hotel Casa Medina
10.2015 - 09.2018
Bartender
La Puerta Grande Restaurant
06.2012 - 12.2012
Waitress
Andrés Carne de Res Restaurant
11.2009
Visual Communication -
Politécnico Grancolombiano
Systems Experience -
Jobs Experience
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