Diana Garcia Hughley
Mechanicsburg,PA
Summary
Expert in DoD Program Management, Acquisition, Logistics and Contracting with 18 years of experience in materiel and Supply System programs and services. Able to articulate long-term strategic plans, executable program plans, and Acquisition Strategies for complex, finance, and IT procurements. An experienced leader of technical staff, financial, and specialists. Noted for ability to communicate complex information into clear executive briefings to facilitate decisions impacting the agency and DoD. Routinely accomplishes difficult tasks with efficiency, accountability, with a high degree of quality, using innovative solutions. DoD TS-SCI Clearance.
Overview
17
17
years of professional experience
Work History
Lead Program Analyst
DEFENSE INFORMATION SYSTEMS AGENCY (DISA)
2017.06 - Current
- Increased efficiency by streamlining data analysis processes and implementing automation tools.
- Identified trends and patterns in large datasets, leading to actionable insights for business growth.
- Developed new analytical models that improved forecasting accuracy and reduced risk exposure.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Spearheaded efforts to migrate existing systems onto cloud-based platforms, resulting in improved accessibility, security, and scalability.
- Identified and resolved problems through root cause analysis and research.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
Business Analyst
DEFENSE INFORMATION SYSTEMS AGENCY (DISA)
2017.09 - 2019.06
- Managed customer accounts.
- Improved organization methods that reduced time spent finding information by 20%.
- Supported 10 Branch Chiefs.
- Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Collected and validated all user requests for system automation to determine feasibility and technical requirements.
- Facilitated meetings and workshops that involved eliciting business requirements and liaising with users.
- Developed and executed, revised existing agreements based on budget analysis, present and future for the Best Estimate Submission (BES).
- Promoted proactive internal communications with senior management on formal and informal correspondence, discussions, and briefings.
- Improved support agreements by determining and documenting customer service requirements, services provided for both provider and customer responsibilities, service level objectives, and billing and reimbursement procedures.
Program Analyst
DEFENSE INFORMATION SYSTEMS AGENCY (DISA)
2015.06 - 2016.05
- Enhanced program efficiency by streamlining processes and implementing data-driven improvements.
- Generated Service Level Agreements (SLA) and Planning Estimates (PE).
- Developed and maintained project schedules, ensuring key milestones were met on time and within budget.
- Provided customer accounts’ invoicing, maintained the accuracy of information in the Mission Partner Portal (MPP) database, to include initial tracking of new Authority to Operate (ATO) dates and ensured all funding related issues for new business requests was handled appropriately and in a timely manner, while maintaining a high level of customer support.
- Prepared Computing Services Directorate (CSD) Cost Estimates according to the identified customer needs and/or requirements and the corresponding technical solution in terms of cost elements.
- Ensured costs was correctly included in the cost proposals. In this capacity, reviewed customer requirement documents and other requests for proposals to specify all technical requirements and concerns made known to CSD engineering staff as appropriate.
- Performed all the data collection, verification, data analysis, and problem solving independently.
- Created briefings, tables, charts, conclusions, and recommendations. Strategic agency decisions were implemented from the information presented, affecting millions of dollars and hundreds of people.
Program Manager
DEPARTMENT OF NAVY – NAVSUP, HQ
2007.06 - 2015.03
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
Education
Bachelor of Science -
LEBANON VALLEY UNIVERSITY
Master of Science -
CAPELLA UNIVERSITY
Skills
- Documentation and Reporting
- Trend Forecasting
- Report Preparation
- Process Enhancement
- DoD Acquisitions
- Program Management
- Requirements Analysis
- Financial Management
- Lifecycle Program Planning
- Strategic Planning
- Management Analysis
- Acquisition Plans
Training
Project Management Professional (PMP)
DAU Program Management Level II
DAU Supply Chain Management - Logistics Level III
ITIL Service Strategy Certification Level III
Timeline
Business Analyst
DEFENSE INFORMATION SYSTEMS AGENCY (DISA)
2017.09 - 2019.06
Lead Program Analyst
DEFENSE INFORMATION SYSTEMS AGENCY (DISA)
2017.06 - Current
Program Analyst
DEFENSE INFORMATION SYSTEMS AGENCY (DISA)
2015.06 - 2016.05
Program Manager
DEPARTMENT OF NAVY – NAVSUP, HQ
2007.06 - 2015.03
Bachelor of Science -
LEBANON VALLEY UNIVERSITY
Master of Science -
CAPELLA UNIVERSITY
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