Summary
Work History
Education
Skills
Timeline
Generic

Diana Gissella Yanez Martinez

Queens,NY

Summary

Dynamic cashier with proven expertise in cash handling and customer service at Delys Mathew. Recognized for enhancing customer satisfaction through personalized service and effective communication. Skilled in cash register operation and training new team members, contributing to a collaborative work environment. Committed to maintaining high standards of organization and integrity.

Work History

Cashier

Delys Mathew
Queens, New York
  • Maintained work area and kept cash drawer organized.
  • Greeted customers promptly and responded to questions.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Answered customer inquiries regarding store policies and procedures.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed customer payments quickly and returned exact change and receipts.

Cashier and Customer Service

Restaurante mi tierra
Queens, New York
  • receinving calls
  • pending all customer payments as a cashier

Cashier and Customer Service

Go detox bar juice and grill
Queens, NY
  • complete customer service
  • receiving all customer payments as a cashier

Cashier and Customer Service

Key Food Supermarket
Queens, NY
  • complete customer service
  • receiving all customer payments as a cashier

Cashier and Customer Service and Bar & Juice

chop & blend
Queens, NY
  • complete customer service
  • receiving calls
  • receiving all customer payments as a cashier
  • preparing different types of drinks in the bar and juice area

Education

bachelors degree in production control and quality

Polivalente Francisco Morazan High School
Morazan, Yoro Honduras

Skills

  • Money handling
  • Work ethic and integrity
  • Credit and cash transactions
  • Cash register operation
  • Transaction handling
  • Cash register systems
  • Ordering and stocking
  • Cash handling expertise
  • Training and onboarding
  • Organizational growth
  • Credit card processing
  • Inventory management
  • Patience and empathy
  • Visual merchandising
  • Clear communication
  • Customer assistance
  • Daily reporting
  • Empathy and patience
  • Team collaboration

Timeline

Cashier

Delys Mathew

Cashier and Customer Service

Restaurante mi tierra

Cashier and Customer Service

Go detox bar juice and grill

Cashier and Customer Service

Key Food Supermarket

Cashier and Customer Service and Bar & Juice

chop & blend

bachelors degree in production control and quality

Polivalente Francisco Morazan High School
Diana Gissella Yanez Martinez