Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diana Jane Manimog

South Jordan,UT

Summary

I am a hard-working individual who has been consistently praised as adaptable by peers and management. Certain that have the necessary skills to successfully do the job adeptly and perform above expectation. Over the course of 7-years work experience, I’ve developed a set of skills directly relevant for the position of an airline stewardess. I have consistently demonstrated communication, multitasking, and critical thinking abilities that I can utilize and use to better serve the passengers and the airline. Proven years of background in sales with special emphasis on customer care. Developing and maximizing business and marketing strategies. Excellent communication, leadership, motivational skills and can interact effectively with clients, business prospects and colleagues. Strong interpersonal skills with exceptional rapport with people. Proven success in initiating, promoting, and maintaining strong interpersonal relations. Able to deal courteously, professionally, and tactfully with the public in a variety of circumstances such as difficult customers. Works efficiently under pressure, excellent written and verbal communication skills strong problem-solving and analytical skills Well-versed in all aspects of customer service and accounting.

Overview

7
7
years of professional experience

Work History

Regional Sales Manager

SLC Wear Printing
10.2021 - Current
  • Receiving work order jobs for DTG, DTF, Sublimation and embroidery printing
  • Generated detailed sales reports and forecasts to analyze performance and track progress.
  • Finalized sales contracts with high-value customers.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to sales team.
  • Examining work orders to determine estimated printing times, ink, and material quantities
  • Selecting screen size, degreasing agents and emulsion coatings
  • Designing screen patterns according to customer specifications
  • Calibrating printer before batch is printed
  • Running prints and performing quality checks throughout printing process
  • Installing and repositioning printing plates and pressure roles
  • Drying, folding, and packing completed articles after running machine .
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
  • Developed and maintained positive relationships with clients in assigned sales territories.
  • Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
  • Evaluated costs against expected market price points and set structures to achieve profit targets.
  • Built relationships with customers and community to establish long-term business growth.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Community Health Worker

Care Resource Health Centers
08.2022 - 03.2023
  • Helped vulnerable individuals navigate complex healthcare system.
  • Addressed patient concerns and provided support to vulnerable demographics.
  • Worked directly with patient treatment teams and participated in care coordination procedures.
  • Developed and maintained relationships with community partners to build program scope.
  • Counseled patients on health-related topics and lifestyle changes for improved well-being.
  • Collaborated with external organizations to coordinate health and social services.
  • Targeted specific community groups with wellness and disease management information.
  • Created and distributed health-related education materials to improve program awareness.
  • Led outreach activities to target specific demographics and promote health initiatives.
  • Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
  • Participated in health promotion campaigns to raise awareness of health issues.
  • Provided crisis intervention and supportive counseling services to assist clients facing issues and problems.
  • Transported or accompanied clients to scheduled health appointments or referral sites.

Fulfilment Associate

Hunter Tools LLC
03.2021 - 10.2021
  • Offloading delivery trucks and transporting merchandise into the warehouse
  • Reading and deciphering work orders
  • Confirming merchandise information matches that of the work order
  • Locate and extract merchandise from shelves and storage areas
  • Finalize work orders and update the database and transport packed items to the delivery trucks
  • Inspect merchandise for damage, flaws, and irregularities
  • Selected and filled orders from stock to fulfill customer requirements.
  • Followed procedures at all times for personal and team safety.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Assisted manager in training new employees to apply strategies and best practices in fulfillment process.

Collections Representative

03.2020 - 02.2021
  • Oversee all overdue accounts with help of automate systems and computers and assist customers with debt repayment plans
  • Provide customers with information about their accounts, including payment histories and interest rates
  • Review client files to determine best way to collect from delinquent accounts
  • Provide clients with information about their accounts, including payment schedules, interest rates, and finance charges
  • Communicate with clients about their accounts using phone calls, emails, or text messages
  • Evaluate all documents in collection systems and negotiate payments with customers through all payment methods.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Negotiated to collect balance in full.
  • Resolved challenging situations with friendly but firm strategies.
  • Worked in call center environment handling manual and automatically dialed outbound calls.

Sales Associate

Macy’s Department Store
09.2019 - 03.2020
  • Greeting customers, improving engagement with merchandise, and providing outstanding customer service
  • Interacts with customers, helping and responding to queries about products and purchases
  • Provides recommendations according to customer needs or preferences
  • Stays up to date with sales trends for better service and achievement of sales
  • Alerts management of potential security and other issues within store
  • Locates merchandise for customers and places orders, where necessary
  • Introduces promotions and new products to customers and maintaining orderly appearance throughout sales floor.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Caregiver/Personal Assistant

Private Duty In –Home Care
08.2016 - 08.2019
  • Assist client with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to individual service plan
  • Maintain records daily in timely manner and in accordance with any changes in patient’s physical condition and/or behavior; observes and reports health and emotional condition and promptly report all changes to patient’s immediate family member
  • Assist patient with medication as defined in medication procedure as instructed by patient’s physician
  • Maintains clean, safe, and orderly environment for patient; performs general housekeeping; and follows cleaning schedules for laundry, bedroom, dining area, living space, bathroom, kitchen, and other areas
  • Follows proper procedures in emergency situations and responds promptly and positively to patient’s requests for assistance
  • 4
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained appropriate filing of personal and professional documentation.
  • Displayed absolute discretion at handling confidential information.
  • Kept detailed track of household and maintenance inventory and schedules.

Education

High School Diploma -

Palkan National High School
Polomolok, South Cotabato, Philippines
2009

Skills

  • Skills & Abilities
  • Proficient in
  • MS Office (Word, Excel, PowerPoint) Outlook, RFID, Encoding, Salesforce, Data
  • Sales Proposal Creation
  • Lead Prospecting
  • Innovative solutions
  • Customer service
  • Team management
  • Safety protocols
  • Teamwork and Collaboration
  • Payment Plan Coordination
  • Data Entry

Timeline

Community Health Worker

Care Resource Health Centers
08.2022 - 03.2023

Regional Sales Manager

SLC Wear Printing
10.2021 - Current

Fulfilment Associate

Hunter Tools LLC
03.2021 - 10.2021

Collections Representative

03.2020 - 02.2021

Sales Associate

Macy’s Department Store
09.2019 - 03.2020

Caregiver/Personal Assistant

Private Duty In –Home Care
08.2016 - 08.2019

High School Diploma -

Palkan National High School
Diana Jane Manimog