Diana J Perez Garcia

As a dedicated General Worker at Universal cleaning since 2018, I have consistently demonstrated a strong work ethic and a commitment to exceeding expectations. Over the time, I have progressively taken on additional responsibilities and duties, showing my ability to adapt and grow within the company.

Responsibilities and Achievements:

• Enforce rules and regulations outlined in company expectations consistently, ensuring a safe and compliant work environment.
• Maintain a clean and well-organized products area to minimize work delays, promoting productivity and efficiency.
• Develop successful work schedules for each team member, effectively managing deadlines and ensuring staffing.
• Mentor newly hired employees, providing guidance and support to help them quickly adapt and excel in their roles.
• Contribute to the overall improvement of operations through proactive problem-solving and suggestions for process enhancements.
• Arrived for work at scheduled time, properly dressed and ready to contribute to team success.

• Answered multi-line phone system and enthusiastically greeted callers.
• Scheduled appointments and conducted follow-up calls to clients.
• Maintained office supplies inventory by checking stock and ordering new supplies.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Maintained daily report documents, memos and invoices.
• Entered data into system and updated customer contacts with information to keep records current.
• Created and updated records and files to maintain document compliance.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Handled daily scheduling tasks and provided administrative support for entire department.