Diana Laura Hernandez, CMI- Spanish
Elmhurst,NY
Summary
Well-qualified Certified Spanish Medical Interpreter with experience in hospital and over-the-phone settings. Effectively interprets conversations and maintains focus on providing accurate renditions while remaining personable and professional.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Spanish Interpreter
Kelly Services
04.2024 - Current
- Attended and successfully completed training programs (Online Interpreter School) to improve professional knowledge and interpretation skills.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Interpreted remotely over the phone to facilitate communication between parties unable to meet in person.
- Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
Crew Member
Trader Joe's
07.2021 - Current
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Volunteer Spanish Interpreter
Mount Sinai Hospital
06.2023 - 12.2023
- Maintained message content, tone, and emotion as closely as possible.
- Facilitated clear communication between healthcare providers and patients, bridging language barriers for optimal care delivery.
- Served as medical interpreter, assigned to the pediatrics/geriatrics & palliative care/physical therapy units, for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate communications.
- Followed ethical codes to protect confidentiality of patient medical information.
- Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients.
Intern in English-Spanish Translation (Remote)
St. Peter's Church
01.2022 - 05.2022
- Communicated effectively with client to establish scope and requirements of translation, following up after submission of work to confirm satisfaction and understanding.
- Translated documents in English to Spanish, reviewed final works to spot and correct errors in punctuation, grammar and translation, and submitted them in a timely manner.
- Applied cultural understanding to discern specific meanings beyond literal written words.
- Consulted specialized reference books to identify closest equivalents for nuanced terminology, words and phrases.
Education
Bachelor of Arts - Spanish Translation & Interpretation
Hunter College of The City University of New York
New York, NY01.2023
Skills
- Memory retention
- Interpersonal Communication
- Attention to Detail
- Industry-Specific Knowledge
- Note-taking Techniques
- Telephone interpreting
- Consecutive interpreting expertise
- Code of Ethics
Certification
- Certified Medical Interpreter (CMI- Spanish), National Board of Certification for Medical Interpreters (NBCMI) - 11/2023- 11/2028
Timeline
Spanish Interpreter
Kelly Services
04.2024 - Current
Volunteer Spanish Interpreter
Mount Sinai Hospital
06.2023 - 12.2023
Intern in English-Spanish Translation (Remote)
St. Peter's Church
01.2022 - 05.2022
Crew Member
Trader Joe's
07.2021 - Current
Bachelor of Arts - Spanish Translation & Interpretation
Hunter College of The City University of New York