Diana Lopez Ilarraza
Port St. Lucie,FL
Summary
Bilingual Licensed Master Social Worker with over a decade of experience in counseling and psychotherapy. Expertise in individual and family therapy, trauma-informed care, and psychoeducation, complemented by proficiency in telehealth service delivery. Demonstrated ability to stabilize high-risk patients and implement innovative therapeutic techniques, enhancing patient outcomes across diverse populations. Committed to leveraging extensive clinical experience in a remote mental health counseling position to further promote client well-being.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bilingual Mental Health Therapist
New York Psychotherapy Counseling Center
Remote
07.2023 - Current
- Deliver telehealth therapy services to clients aged 5–100, addressing various mental health concerns.
- Conducted assessments, developed treatment plans, and utilized bilingual capabilities to provide culturally competent care.
- Collaborate with multidisciplinary teams to optimize client outcomes.
- Formulated personalized therapeutic approaches by assessing specific needs and circumstances.
- Provided individual and group mental health counseling in alignment with evidence-based practice and clinical models.
- Counseled family members to assist in understanding, dealing with or supporting clients or patients.
- Offered referrals to community resources that could assist clients in meeting their needs.
- Executed appropriate risk-assessment and mitigation strategies.
- Provided trauma-informed care to children and adults.
- Facilitated group family therapy sessions to enhance communication and resolve conflicts.
Therapist/Consultant (Part-Time)
Helping People Succeed
St. Lucie, USA
04.2021 - 11.2024
- Provided individual and family therapy to clients ranging from children to adults.
- Utilized a trauma-informed approach to address behavioral and emotional challenges.
- Maintained detailed case documentation and treatment planning.
- Executed initiatives aimed at promoting understanding of mental health matters in the local area.
Bilingual School Social Worker
St Lucie School Board
Port St Lucie , FL
07.2021 - 06.2023
- Assisted in the development of IEPs for students with special needs.
- Collaborated with teachers, administrators, parents, and other professionals to develop and implement appropriate interventions for students facing social or academic difficulties.
- Facilitated individual and group therapy sessions to solve problems, set and achieve goals and improve communication skills.
- Facilitated conflict resolution between peers when needed.
- Guided families in making informed child-rearing decisions.
- Documented full student psychosocial histories as part of evaluation process.
- Developed educational materials on mental health topics to be used in classrooms or during parent conferences.
- Tracked attendance of students and noted issues, including submitting truancy referrals where merited.
- Counseled parents about their children's behavior problems and provided referrals when necessary.
- Participated in home visits to assess family dynamics and provide guidance on parenting techniques.
- Collaborated with local court system, attending truancy hearings.
- Created a positive school climate by providing support to staff members and encouraging respectful behavior among students.
- Provided resources to families in need of assistance such as food banks or housing programs.
- Worked with community resources to engage youth in pro-social activities and help families access services.
- Monitored student progress through regular meetings with faculty members and by reviewing student records.
- Conducted Spanish-language assessments for IEP evaluations.
Bilingual School Social Worker
New York City Department of Education
New York, USA
10.2015 - 07.2021
- Assisted in the development of IEPs for students with special needs.
- Collaborated with teachers, administrators, parents, and other professionals to develop and implement appropriate interventions for students facing social or academic difficulties.
- Facilitated individual and group therapy sessions to solve problems, set and achieve goals and improve communication skills.
- Facilitated conflict resolution between peers when needed.
- Guided families in making informed child-rearing decisions.
- Documented full student psychosocial histories as part of evaluation process.
- Developed educational materials on mental health topics to be used in classrooms or during parent conferences.
- Tracked attendance of students and noted issues, including submitting truancy referrals where merited.
- Counseled parents about their children's behavior problems and provided referrals when necessary.
- Participated in home visits to assess family dynamics and provide guidance on parenting techniques.
- Collaborated with local court system, attending truancy hearings.
- Created a positive school climate by providing support to staff members and encouraging respectful behavior among students.
- Provided resources to families in need of assistance such as food banks or housing programs.
- Worked with community resources to engage youth in pro-social activities and help families access services.
- Monitored student progress through regular meetings with faculty members and by reviewing student records.
- Conducted Spanish-language assessments for IEP evaluations.
- Collaborated with school psychologist and related service providers to develop professional development programs for staff.
Social Work Supervisor
Good Shepherd Services
New York, USA
08.2014 - 10.2015
- Supervised case planners to ensure comprehensive assessment and documentation.
- Integrated the Sanctuary Model framework to provide trauma-informed services.
- Advocated for families in court and liaised with government agencies
- Worked closely with public child welfare system staff, supervisors and court personnel to identify and mitigate barriers to timely permanency.
- Addressed complaints from clients or their families regarding service delivery issues promptly and professionally.
- Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
- Conducted performance reviews of social work staff to identify areas of improvement.
- Responded quickly and efficiently when emergency situations arise requiring immediate attention from a supervisor.
- Assisted with developing new initiatives for providing quality care for clients that meet professional standards as well as organizational goals.
- Recruited, interviewed, and hired volunteers and staff.
- Developed and implemented policies for social work staff to ensure compliance with professional standards.
Education
Master’s - Social Work
Adelphi University
12.2013
B.A. - Human Development
Connecticut College
05.2003
Skills
- Fluent in Spanish
- Telehealth service delivery expertise
- Proficient in the Microsoft Office Suite
- Proficient in client management software
- HRA Pact System
- ETO
- Grief counseling
- Crisis intervention
- Autism spectrum disorder support
- Psychosocial assessment
- Post-traumatic stress disorder treatment
- Individual counseling
- Group therapy facilitation
- Marriage and family therapy
- Client assessment
- Geriatric mental health
- Behavior modification
Certification
- New York State, Licensed Master Social Worker
- Florida Department of Education, Certified Professional School Social Worker
- NYC Board of Education, Bilingual School Social Worker Certificate
- Certified in Child Abuse Reporting and School Violence Prevention
- Professional Certification in Trauma and Resilience from Florida State university 2023
Communityserviceandrecognition
- Sanctuary Award Recipient, 2012, Trauma-Informed Model Integration
- NYC Administration for Children Services, Strategic Planning for Commercially Exploited Children, 2010–2012
- Facilitated a Spanish-language presentation on anxiety, Coalition for Independent Living, Port St. Lucie, FL, 12/01/24
Accomplishments
- Sanctuary Award Recipient (2012) – Trauma-Informed Model Integration
- NYC Administration for Children Services: Strategic Planning for Commercially Exploited Children (2010–2012)
Languages
Spanish
Professional
Affiliations
- Facilitated a Spanish-language presentation on anxiety in collaboration with the Coalition for Independent Living, Port St. Lucie, Florida, in December 2024.
- Facilitated a Spanish language presentation for St. Lucie public school district families in collaboration with the migrant families department on child development and depression in children
References
References available upon request.
Timeline
Bilingual Mental Health Therapist
New York Psychotherapy Counseling Center
07.2023 - Current
Bilingual School Social Worker
St Lucie School Board
07.2021 - 06.2023
Therapist/Consultant (Part-Time)
Helping People Succeed
04.2021 - 11.2024
Bilingual School Social Worker
New York City Department of Education
10.2015 - 07.2021
Social Work Supervisor
Good Shepherd Services
08.2014 - 10.2015
Master’s - Social Work
Adelphi University
B.A. - Human Development
Connecticut College
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