Diana M Banuelos
Liberal
Summary
Dedicated Hardworking individual looking to change career trajectory by furthering my education. Seeking to transition careers by enrolling in online classes with the aim of attaining a degree in business management or data analytics.
Overview
5
5
years of professional experience
Work History
Veterinary Technician
Liberal Animal Hospital
08.2024 - Current
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Administered medications to animals in treatment and documented changes in condition.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
Salesperson
Self-employeed
01.2020 - 08.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Expanded customer base through targeted social media posts.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Maintained comprehensive records for inventory management.
Education
Bachelor Of Business Administration -
Seward County Community College
Liberal, KSSkills
- Client education
- Medical record-keeping
- Time management
- Customer Service-oriented
- Independent worker
- Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Veterinary Technician
Liberal Animal Hospital
08.2024 - Current
Salesperson
Self-employeed
01.2020 - 08.2024
Bachelor Of Business Administration -
Seward County Community College
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