Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist

Diana Maria Oviedo Chacon

Senior Technical Product Owner
San Isidro

Summary

Professional with over 10 years of experience in different industries such as Banking, Finance and Technology. Leading high performing cross-functional teams that exceed organizational objectives. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Also, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate to achieve business results. Exceptional verbal, written, and interpersonal communication. Ability to create risk and financial models to analyze the business needs.

SKILLS

• Exceptional verbal, written, and interpersonal communication. Active listener committed to promote team building.
• Capacity to understand & analyze an issue or problem to implement a corrective action plan (Crisis & Conflict Management).
• Proactive contributor of changes with high level of resilience.
• Ability to archive business goals on time with high standards.
• Team work oriented with the ability to integrate high performance multidisciplinary and multinational teams.
• Leadership, negotiation and motivational skills
• Strong technological skills such as Microsoft Office, ITIL, SAP, Minitab, Salesforce, Eviews, Jira, Confluence.
• Financial skills such analysis, risk management, budgeting, accounting.
• Experience in trading platforms, ML and AI.

Overview

9
9
years of professional experience
9
9
years of post-secondary education
3
3
Certifications
4
4
Languages

Work History

Senior Technical Product Owner

Snap Finance
San Jose
11.2021 - Current
  • Oversaw entire product deployments from vision and creation to rollout and delivery.
  • Owned and prioritized product backlog.
  • Focused on building critical features up front in order to identify constraints and technical challenges.
  • Allocated and approved team resource usage.
  • Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Coordinated with software developers to create custom applications and trackers to achieve client goals.

Senior Business Analyst

Sapiens Development
San Jose
05.2021 - 02.2022
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Grew business analysis team to support division growth and create robust team by replacing underperforming staff and recommending staff members for permanent roles.
  • Managed team performance by implementing measurable metrics to track delivery of supporting requirement artifacts.
  • Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
  • Effectively supervised team performance by implementing measurable metrics to assess delivery of requirements.
  • Analyzed sales, profitability and market conditions and presented findings in cohesive format.
  • Created new analytical systems to boost vital business metrics visibility.
  • Executed analysis of risks and identified risk mitigation strategies.

Senior Financial Analyst

DXC Technology
San Jose
05.2019 - 01.2021
  • Reviewed statistical information to determine financial trends for use in investment planning.
  • Provided strategic planning advice and financial oversight for corporate stakeholders.
  • Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability and expense forecasts.
  • Tackled both annual and quarterly budget management tasks and developed financial models from benchmarking.
  • Trained new analysts on corporate policies and procedures and implemented mentoring program, reducing onboarding time.
  • Used relevant financial technology to generate reports and recommended courses of action to upper management.

Business Analyst

DXC Technology
San Jose
01.2017 - 01.2021
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Analyzed open orders, backlog and sales data to provide sales team with insights.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.

Credit Risk Analyst

BCT Corporation
San Jose
05.2015 - 11.2016
  • Reviewed and verified income, credit reports and employment histories for each borrower.
  • Recommended approval or disapproval of commercial, real estate or credit loans.
  • Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
  • Optimized credit approval and collection processes, improving operational efficiencies by over 15%.
  • Contacted customers and requested financial documentation.
  • Gathered loan documentation for underwriting.
  • Performed credit reviews on corporations to assess financial conditions.
  • Improved understanding of financial statements, which helped in assessing risk.

Education

Master of Science - Economics

Universidad De Costa Rica
San Jose
09.2011 - 08.2016

Bachelor of Science - Business Administration

Universidad Nacional
Heredia
01.2007 - 12.2010

Skills

    Problem Solving

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Certification

Certified SAFe Product Owner/Product Manager

Timeline

Certified SAFe Product Owner/Product Manager

05-2022

Senior Technical Product Owner

Snap Finance
11.2021 - Current

Senior Business Analyst

Sapiens Development
05.2021 - 02.2022

Scrum Master Professional

04-2021

Scrum Product Owner

11-2020

Senior Financial Analyst

DXC Technology
05.2019 - 01.2021

Business Analyst

DXC Technology
01.2017 - 01.2021

Credit Risk Analyst

BCT Corporation
05.2015 - 11.2016

Master of Science - Economics

Universidad De Costa Rica
09.2011 - 08.2016

Bachelor of Science - Business Administration

Universidad Nacional
01.2007 - 12.2010
Diana Maria Oviedo ChaconSenior Technical Product Owner