Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Diana Marie Thieme

San Diego,CA

Summary

Dynamic professional with extensive experience as a Restaurant Owner/Manager at Creamy Creations Inc., excelling in menu development and customer engagement. Proven track record in enhancing service quality and optimizing inventory management, while fostering strong team leadership and collaboration. Committed to delivering exceptional dining experiences and driving operational success.

Overview

8
8
years of professional experience

Work History

Restaurant Owner/Manager

Creamy Creations Inc.
02.2019 - 05.2024
  • Developed comprehensive understanding of restaurant operations and customer service standards.
  • Collaborated with suppliers to ensure quality ingredients and timely deliveries.
  • Assisted in menu planning to enhance customer satisfaction and dining experience.
  • Supported staff training initiatives to improve service efficiency and team cohesion.
  • Managed inventory levels to minimize waste and optimize resource allocation.
  • Analyzed customer feedback to identify areas for improvement in services offered.
  • Maintained cleanliness and organization of dining area to enhance atmosphere for guests.

Medical Spa Manager

D' Skin Care
05.2017 - 04.2020
  • Oversaw daily operations of medical spa, ensuring high-quality service delivery.
  • Developed and implemented training programs for staff to enhance service excellence.
  • Managed inventory systems, optimizing product availability and reducing waste.
  • Fostered positive client relationships, addressing concerns and improving satisfaction rates.

Insurance Agent

Manulife
10.2016 - 05.2018
  • Cultivated strong client relationships through effective communication and personalized service.
  • Analyzed client needs to recommend appropriate insurance products and coverage options.
  • Facilitated policy renewals and amendments, ensuring compliance with regulatory requirements.
  • Educated clients on insurance terms, conditions, and procedures for claims processing.

Education

No Degree - Respiratory Care Fundamentals

Universidad De Zamboanga
Zamboanga City. Philippines

Skills

  • Menu development
  • Staff supervision
  • Business planning
  • Customer engagement
  • Food presentation
  • Staff leadership
  • Kitchen staff coordination
  • Employee supervision
  • Supply ordering and management
  • Monitoring food preparation

Accomplishments

  • Started with 3 employees in 2019.
  • Expanded to 4 Branches in 5 Years.
  • Supervised team of 25 staff members for the past 5 years as we expand.
  • Resolved product issue through consumer testing.

Timeline

Restaurant Owner/Manager

Creamy Creations Inc.
02.2019 - 05.2024

Medical Spa Manager

D' Skin Care
05.2017 - 04.2020

Insurance Agent

Manulife
10.2016 - 05.2018

No Degree - Respiratory Care Fundamentals

Universidad De Zamboanga

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Diana Marie Thieme