Diana Marie Warren
1044 East 36th Place Tulsa,OK
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
36
36
years of professional experience
Work History
Administrative Assistant for the Dean of Students
Cascia Hall
11.2015 - Current
- Responsible for accurate and up to date attendance/includes excellent phone skills and parent interaction while handling 30-50 phone calls daily
- Able to effectively implement problem solving skills and help with student and parent inquiries
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed/ maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Volunteer
Marquette School And Christ The King Church
08.2010 - 05.2015
- Filled in as substitute teacher for Marquette ECDC and maintained smooth workflow and positive interaction with students (4 yr.)
- Filled in as receptionist for Christ the King Catholic Church and worked with all aspects of parish/parishioner needs. Assisted with finance department as needed (1 yr.)
Pharmacology (cPHt)/Certified Pharmacy Technician/Senior Medical Transcriptionist
Take 2 Transcription
05.2004 - 07.2010
- Enhanced accuracy of medical records by transcribing detailed nephrology and ophthalmology physician dictation with improved turnaround time (4 yr.)
- Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines (ongoing)
- Accurate pharmacy input of prescriptions and increased medication output while studying pharmacology (2 yr.)
Sales Representative/World Trade Center
Ty Inc. Plus 2 Other Showrooms
06.1996 - 04.2004
- Increased sales revenue by identifying and targeting high-potential accounts and provided exceptional service
- Generated additional sales opportunities with upselling and cross-selling techniques while making sure clients were up to date with new products/provided superior client satisfaction
- Worked Trade Center showroom 2-4 times per year in addition to traveling the Tri-State area and increased repeat business by fostering trust-based relationships with key accounts through regular communication
Store Manager
Tanger Outlet Mall
05.1989 - 05.1996
- Started with two local retail stores in Tulsa and worked upward into becoming store manger for two Sara Lee owned stores (Champion and Hanes) in Tanger Mall
- Hired and mentored sales associates during their onboarding process, ensuring they were well-equipped to excel in their roles from day one
- Trouble shooter for sister stores in Texas and Louisiana and residing in Louisiana for part of my tenure
Education
Bachelor of Science - Merchandising And Buying Operations/Business
Oklahoma State University
Stillwater, Oklahoma05.1989
Skills
- Effective team contributor
- Independently motivated
- Strong multi-tasking ability
- Meticulous attention to detail
- High words per minute (WPM) capability
Timeline
Administrative Assistant for the Dean of Students
Cascia Hall
11.2015 - Current
Volunteer
Marquette School And Christ The King Church
08.2010 - 05.2015
Pharmacology (cPHt)/Certified Pharmacy Technician/Senior Medical Transcriptionist
Take 2 Transcription
05.2004 - 07.2010
Sales Representative/World Trade Center
Ty Inc. Plus 2 Other Showrooms
06.1996 - 04.2004
Store Manager
Tanger Outlet Mall
05.1989 - 05.1996
Bachelor of Science - Merchandising And Buying Operations/Business
Oklahoma State University
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