Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Diana Paola Romero Triana

Sarasota

Summary

Results-driven professional with experience in customer service and sales tracking. Expertise in maintaining store standards and collaborating with teams to improve overall customer experience. Committed to resolving issues promptly and efficiently.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

La Tienda El Paisa
Sarasota
01.2023 - Current
  • Assisted customers with product inquiries and provided excellent service.
  • Operated point-of-sale system to process transactions accurately.
  • Collaborated with team to maintain store cleanliness and visual standards.
  • Resolved customer complaints promptly to enhance satisfaction levels.
  • Resolved customer complaints in a professional manner.
  • Greeted customers and provided assistance with product selection.
  • Maintained accurate records of sales and inventory levels.
  • Ensured compliance with health codes, safety regulations, and company policies.
  • Performed daily opening and closing procedures as assigned by management.
  • Received shipments from vendors and stocked shelves accordingly.
  • Maintained cleanliness of store floors, restrooms, break rooms, and other common areas.

Education

High School Diploma -

Colegio Heisenberg
Colombia
11-2024

Skills

  • Customer service
  • Point-of-sale operation
  • Sales tracking
  • Team collaboration
  • Inventory management
  • Retail sales customer service
  • Multi-task management

Languages

Spanish
Native/ Bilingual
English
Limited

References

References available upon request.

Timeline

Customer Service Representative

La Tienda El Paisa
01.2023 - Current

High School Diploma -

Colegio Heisenberg