Diana Therese Bentley
Beverly Hills,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. And always eager to learn
Overview
15
15
years of professional experience
Work History
Homemaker
Self Employed
01.2014 - Current
- Establish and manage budget for a family of 4
- Self-motivated, with a strong sense of personal responsibility.
- create,assign,schedule various task and duties to facilitate a smooth operation for a family of 4 which includes two children age 9 and 2 on a daily basis
- Managed time efficiently in order to complete all tasks within deadlines.
Supervisor of Operations
Sodexo USA
09.2012 - 01.2014
- As a lunch service supervisor ans aspiring manager i achieved high levels of customer satisfaction with consistent attention to detail to while ordering lunches and breakfast supplies for students and staffs within various schools in the birmingham public school district
- I acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns raised during operations.
- I implemented cost-saving measures such as avoidance of food waist,
- Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations between my staff of 3 to 5 people
Translator and Interpreter ( French )
Access Language
07.2011 - 08.2012
- Enhanced client satisfaction by delivering accurate translations and interpretations within tight deadlines.
- Streamlined communication between non native English speakers and Native speaker by providing precise interpretation services during doctors appointments,school conferences, immigration appointments and so many others occasions.
- Enabled smoother negotiations for clients with foreign counterparts by offering real-time interpretation support.
- Fostered better understanding of complex documents by translating paperworks
Sales Associate
Gap Inc
04.2011 - 01.2012
- Built strong relationship with customers by recommending appropriate products based on their needs.
- Boosted customer satisfaction levels by providing exceptional service, addressed concerns,helped with honest suggestions as well as provided a welcoming store environment by having a positive attitude .
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Helped with store''s operations by organizing merchandise layouts for easy access.
Shipping and Receiving Assistant
Oakland Community College
09.2009 - 11.2010
- Handled day-to-day shipping and receiving
- Maintained detailed logs of incoming and outing mails trough the campus.
- processed mails with attention to record-keeping and accurate documentation of shipments.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
Education
Bachelor of Arts - French Language And Literature
Oakland University
Rochester, MI12.2020
Associate of Arts - Liberal Arts
Oakland Community College
Royal Oak, MI12.2016
Skills
- Task Prioritization
- Team building
- Written Communication
- Fluent in French
- Microsoft Office
- Customer Relations
- Multitasking Abilities
- Self-Directed
Languages
French
Native or Bilingual
Swahili
Native or Bilingual
Timeline
Homemaker
Self Employed
01.2014 - Current
Supervisor of Operations
Sodexo USA
09.2012 - 01.2014
Translator and Interpreter ( French )
Access Language
07.2011 - 08.2012
Sales Associate
Gap Inc
04.2011 - 01.2012
Shipping and Receiving Assistant
Oakland Community College
09.2009 - 11.2010
Bachelor of Arts - French Language And Literature
Oakland University
Associate of Arts - Liberal Arts
Oakland Community College
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