Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diandra Drivas

Peabody,MA

Summary

I am an organized Office Manager with noted experience in administrative management. I can prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and a strong work ethic. I have experience with optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical and as an Office Manager, I have extensive experience in administrative management. I am highly organized and skilled in prioritizing tasks and multitasking to achieve project goals. I am a detail-oriented team player with expertise in team leadership, offering these skills and a strong work ethic. I have a proven track record of optimizing productivity, efficiency, and service quality across various environments. I am a dependable, ethical, and Reliable support specialist and leader who blends advanced organizational, technical, and business acumen. I work effectively with cross-functional teams to ensure operational and service excellence. Reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

18
18
years of professional experience

Work History

DEEP, SPECIALIST

CLEANING, DEE'S AFFORDABLE CLEANING
08.2013 - Current
  • Managing my own house cleaning business, assisting clients by providing excellent customer service
  • I carefully prioritize tasks while scheduling and appraising jobs
  • Providing deep cleaning services to each client in a respectful and trusting manner.
  • Maintained cleanliness, sanitation, and organization of assigned work areas.
  • Used specified chemicals or cleaning methods for different types of spills or needed clean-up.
  • Used time management and efficient cleaning methods to meet deadlines.

Operator Manager

KIDDIELAND
04.2018 - 10.2022
  • Responsible for all children's safety while operating the rides
  • Key holder responsible for opening and closing the barn
  • Managing all tickets and transactions
  • Responsibly
  • Cleaning the equipment at the end of each shift and completing the money count at the end of each shift.
  • Performed inspections and routine maintenance on equipment.
  • Recognized upset conditions, determined cause, and took appropriate corrective action.
  • Kept accurate records of defective units or products.
  • Created and oversaw production schedules and adjusted as needed to meet deadlines.

CERTIFIED NURSING ASSISTANT

Private Client
05.2016 - 10.2019
  • Administering medications, changing catheters aiding bathroom use, and bathing
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Providing cooked meals throughout the day while keeping an intake count of calories due to medical illnesses.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Researched and kept abreast of new travel destinations, attractions, hotels and restaurants to increase services offered.
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.

Office Manager's Assistant

VALET | LAZ PARKING
04.2017 - 09.2019
  • Handling various responsibilities by prioritizing my tasks
  • Managing all tickets and transactions between customers in a responsible educated manner
  • Safely operating patrons' vehicles in a timely manner.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated special projects and managed schedules.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.

KEY HOLDER

PAYLESS
01.2013 - 11.2014
  • RESPONSIBLE FOR OPENING AND CLOSING STORE
  • MANAGING BANK DEPOSITS
  • Providing excellent customer service skills and
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Scheduled employees, prepared bank deposits and drafted sales reports to keep daily processes running smoothly.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.

Administrative Assistant

SERVER | APPLEBEE'S
04.2009 - 11.2014
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Scheduled office meetings and client appointments for staff teams.
  • Executed record filing system to improve document organization and management.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Created and maintained databases to track and record customer data.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
  • Managed department budgets and generated financial reports for management review.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

SALES ASSOCIATE

RAINBOW
04.2011 - 11.2013
  • PROVIDING EXCELENT COSTUMER SERVICE TO ALL PATRONS
  • STOCKING AND ORGANIZING
  • SHIPMENTS.TRUSTWORTHY HANDLING COSTOMERS TRANSACTIONS
  • RESPONSIBLE FOR CASH IN
  • DRAW.

TEAM ASSOCIATE

DUNKIN DONUTS
04.2006 - 08.2009
  • Stocking food station
  • Excellent customer service and correctly taking orders at a fast pace
  • Managingdeposits by making money runs after closing night shifts.

Education

CERTIFIED PHLEBOTOMY TECHNICIAN 01/01/ -

PHLEBOTOMY TECHNICIAN & EKG PROGRAM -

2017NURSE ASSISTANT 06 -

2017CERTIFIED HOME HEALTH AIDE -

Health Science, Liberal Arts

North Shore Community College

Some College (No Degree) - Health Care Studies, Biology

Salem State University

Skills

    • Skills & Abilities
    • 17 years of work experience, developing management, negotiation, and problem-solving skills
    • All while incorporating empathy Clear-eyed, informed, decision-making skills, especially during
    • Emergency situations
    • Contribute significantly to team projects, collaborative efforts, and achievements using
    • Accounts Payable and Accounts Receivable
      • Corporate Communications
      • Client Service
      • Design Coordination
      • Marketing and Advertising
      • Adept at handling various responsibilities by prioritizing my tasks, establishing clear deadlines
      • And finding creative solutions to eliminate obstacles

Timeline

Operator Manager

KIDDIELAND
04.2018 - 10.2022

Office Manager's Assistant

VALET | LAZ PARKING
04.2017 - 09.2019

CERTIFIED NURSING ASSISTANT

Private Client
05.2016 - 10.2019

DEEP, SPECIALIST

CLEANING, DEE'S AFFORDABLE CLEANING
08.2013 - Current

KEY HOLDER

PAYLESS
01.2013 - 11.2014

SALES ASSOCIATE

RAINBOW
04.2011 - 11.2013

Administrative Assistant

SERVER | APPLEBEE'S
04.2009 - 11.2014

TEAM ASSOCIATE

DUNKIN DONUTS
04.2006 - 08.2009

CERTIFIED PHLEBOTOMY TECHNICIAN 01/01/ -

PHLEBOTOMY TECHNICIAN & EKG PROGRAM -

2017NURSE ASSISTANT 06 -

2017CERTIFIED HOME HEALTH AIDE -

Health Science, Liberal Arts

North Shore Community College

Some College (No Degree) - Health Care Studies, Biology

Salem State University

Similar Profiles

CREATE PROFILE
Diandra Drivas