Summary
Overview
Work History
Education
Skills
Skills And Abilities
Timeline
Generic

DiAndre Regan

Sparks,NV

Summary

To obtain a position as a Solar commissioning technician with Samuel Knight International.

Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.

Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in Desired Position role.

Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.

Overview

13
13
years of professional experience

Work History

Crew Lead/ Project Lead

Tesla
06.2017 - Current
  • As project lead at Tesla in the energy department, I was responsible for previewing the install, determining flaws in the design (if any), re-design the issues on site and manage the crew of 4-6 to complete the installation in a given set of hours
  • 0 safety write ups
  • .5% failure rate over 1 year period
  • 40-50 kw installs per week
  • Reaching 100% efficiency on 95% of jobs
  • No install quality issues; typically the crew assigned to fix other install quality issues
  • Daily, I was required to communicate with customers, my crew and my upper management
  • De-escalate customers
  • Design to customer satisfaction
  • Explain the system
  • Expectations
  • Safety
  • Efficiency
  • Progress
  • Delays
  • Scheduling
  • Roadblocks
  • End of Day Emails and Reports
  • As a Crew Lead, it was my responsibility to lead a team in an extremely stressful environment
  • The main goal was to continuously keep the crew motivated to reach throughput and efficiency goals
  • This was achieved through listening, teaching, disciplining, and keeping the environment fun yet productive
  • My expertise is in growing a team
  • I can evaluate and identify those with promise and develop those skills
  • In addition I have the patience to work with those who are struggling and develop an improvement plan

Loss Prevention Specialist

Lowes
01.2012 - 03.2017

Education

High school -

Pittsburg High school
Pittsburg
06.2006

Skills

  • Project Management
  • Communication
  • Customer Communication
  • De-escalate customers
  • Design to customer satisfaction
  • Explain the system
  • Crew Communication
  • Expectations
  • Safety
  • Efficiency
  • Upper Management Communication
  • Progress
  • Delays
  • Scheduling
  • Roadblocks
  • End of Day Emails and Reports
  • Leadership
  • Team Motivation
  • Skill Development
  • Improvement Planning
  • Solar System Commissioning

Skills And Abilities

As project lead at Tesla in the energy department, I was responsible for previewing the install, determining flaws in the design (if any), re-design the issues on site and manage the crew of 4-6 to complete the installation in a given set of hours., 0 safety write ups, .5% failure rate over 1 year period, 40-50 kw installs per week, Reaching 100% efficiency on 95% of jobs, No install quality issues; typically the crew assigned to fix other install quality issues, De-escalate customers, Design to customer satisfaction, Explain the system, Expectations, Safety, Efficiency, Progress, Delays, Scheduling, Roadblocks, End of Day Emails and Reports, As a Crew Lead, it was my responsibility to lead a team in an extremely stressful environment. The main goal was to continuously keep the crew motivated to reach throughput and efficiency goals. This was achieved through listening, teaching, disciplining, and keeping the environment fun yet productive. My expertise is in growing a team. I can evaluate and identify those with promise and develop those skills. In addition I have the patience to work with those who are struggling and develop an improvement plan.

Timeline

Crew Lead/ Project Lead

Tesla
06.2017 - Current

Loss Prevention Specialist

Lowes
01.2012 - 03.2017

High school -

Pittsburg High school
DiAndre Regan