Diane Aden-Leonard
Camas,WA
Summary
Sales and customer service professional with a diverse background in technology business development, service sales, and strategic alliances. Experienced at navigating complex customers and organizations. Highly effective communicator, and team member. Proven ability to build trusted partnerships with customers, distributors, resell and strategic alliance partners. Skilled at working with cross functional internal groups to deliver value across products, services, and partnerships. Excited to return to the workforce, and seeking a long-term career.
Overview
12
12
years of professional experience
Work History
Global Services Manager II / Strategic Alliance Manager
Cisco Systems
01.1999 - 01.2004
- Managed services for key global network service provider accounts
- Oversaw all aspects of service sales, support, outsourcing, and global network deployments of Cisco hardware, and software, including: presales budget planning, customer ROI analysis, competitive analysis, technical support, equipment maintenance contracts, professional services, and project management installation and integration
- Collaborated with account teams, and cross-functional internal teams such as marketing, legal, product management, business units, professional services, engineering; as well as external strategic alliance partners, to achieve customer global service requirements
- Awarded top GSM in the Corporation, achieving the highest percentage over goal for year 2000
- My average annual quota was 10M.
Account Manager: Voice & Data Sales, Large Business
Qwest Communications/Sprint Business
01.1996 - 01.1999
- Managed named accounts for networking, voice, data, video, internet, security/firewall business solutions
- Executed marketing, and revenue initiatives for new accounts, and managed key existing accounts in networking, internet, voice, and hardware
- Exceeded all sales goals.
Inside Sales Account Manager
Allied Telesyn International
01.1995 - 01.1996
- Direct sales to strategic accounts, and via a large distribution base
- First achievement of revenue goals for Rocky Mountain region in company history.
Inside Sales Representative
Cabletron Systems Inc
01.1992 - 01.1995
- Developed new commercial sales leads through telesales for customer LAN/WAN networking requirements
- Awarded 'Rookie of the Quarter', Q1 1995.
Skills
- Customer Relationship Management
- Product & Service Sales
- Sales Force / CRM
- Problem Solving
- Executive Presence
- Team Player
- Contracts NDAs / RFPs
- Personal / Professional Ethics
- Strategic Partner Collaboration & Training
VARs / Resellers
Timeline
Global Services Manager II / Strategic Alliance Manager
Cisco Systems
01.1999 - 01.2004
Account Manager: Voice & Data Sales, Large Business
Qwest Communications/Sprint Business
01.1996 - 01.1999
Inside Sales Account Manager
Allied Telesyn International
01.1995 - 01.1996
Inside Sales Representative
Cabletron Systems Inc
01.1992 - 01.1995
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