DIANE AGUIRRE
Yuma,AZ
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Motivated professional familiar with processing payments. Hardworking team player and organized. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
10
10
years of professional experience
Work History
Medical Biller
CE Medical Billing Service
Blaine, WA
03.2010 - 11.2019
- Researched customer accounts and ensured timely payments were made.
- Reviewed patient bills for accuracy and completeness, ensuring all charges are accurate and appropriate.
- Processed medical insurance claims electronically and manually to ensure timely payment from insurance companies.
- Resolved discrepancies between insurance payments and billed amounts by contacting insurers regarding unpaid claims.
- Verified that all information on the claim was accurate before submitting it for payment.
- Identified any denied or rejected claims and worked with providers to resolve them.
- Provided customer service support to patients regarding billing issues and questions via phone calls or emails.
- Updated patient records with new insurance information when necessary.
- Managed accounts receivable, including aging reports, denials management, collections activities, cash applications.
- Entered data into computer systems for processing of claims according to payer specifications.
- Complied with HIPAA guidelines while handling confidential patient information.
- Applied HIPAA privacy and security regulations while handling patient information.
- Communicated with insurance representatives to complete claims processing or resolve problem claims.
Skills
- Explanation of benefits processing
- Data entry
- Information requests
- Claim submission
- Accounts receivable
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Medical Biller
CE Medical Billing Service
03.2010 - 11.2019
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