Amy Weideman
Round Rock,TX
Summary
Dedicated customer service representative with a wide range of skills including customer relations, crew management, bookkeeping, and inventory. Over ten years of management experience. Proven ability to provide and achieve customer satisfaction with strong problem solving skills. Quick learner dedicated to doing all tasks to completion. Reliable, driven, with strong time management and prioritization Successful Cafe Manager leading, training and motivating employees to consistently exceed targets. Delivers exceptional service to every guest as head of high-performance team dedicated to top-notch customer relations. Competent in business management, marketing and inventory control.
Overview
9
9
years of professional experience
Work History
Cafe Manager
Texas State University - Round Rock Cafe
09.2023 - Current
- Prepare pasta dishes and cafe beverages for customers, daily prep of food, open and close cafe, daily closing cleaning responsibilities, weekly sales tracking, and great customer service.
- Kept cafe in full compliance with health code standards
- Established welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout cafe.
Digital Shopper
Walmart
07.2022 - 09.2023
- Responsible for picking grocery and general merchandise orders that are placed through online services
- Tracked substitutions and informed customers of changes.
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
Sales Advisor
Best Buy
10.2020 - 07.2022
- Customer service, hosting, order procurement, returns, cashiering, curbside assistance, sanitary cleaning procedures, special orders, communication with other departments such as Geek Squad and Mobile.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
Shift Leader
Whistle Workwear
09.2017 - 09.2020
- Customer service, cashiering, special orders, team delegation, inventory, merchandising, placing promotional signs.
- Maintained clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Trained new employees and delegated daily tasks and responsibilities.
Decorator
Frost
08.2015 - 02.2017
- Baked and decorated doughnuts
- Created various flavors and toppings for unique doughnuts
- Enhanced client satisfaction by delivering high-quality decoration services within given timeframes.
Education
High School Diploma -
Bothell Sr High
Bothell, WA06.1997
Skills
- Bookkeeping
- Problem solving
- Crew management
- Excellent time management
- Inventory management
- Conflict resolution
Superior customer service
- Great communication
- Accurate cash handling
- Complies with company procedures
- Barista skills
- Customer Engagement
- Coffee Shop Operations
Languages
French
Professional Working
Timeline
Cafe Manager
Texas State University - Round Rock Cafe
09.2023 - Current
Digital Shopper
Walmart
07.2022 - 09.2023
Sales Advisor
Best Buy
10.2020 - 07.2022
Shift Leader
Whistle Workwear
09.2017 - 09.2020
Decorator
Frost
08.2015 - 02.2017
High School Diploma -
Bothell Sr High
References
References provided upon request
References
References provided upon request
Similar Profiles
Lindi ParshallLindi Parshall
Senior Regional Undergraduate Admissions Counselor at Texas State University- Round RockSenior Regional Undergraduate Admissions Counselor at Texas State University- Round Rock
Dylan KorteDylan Korte
Sports Facility Supervisor at City of Round RockSports Facility Supervisor at City of Round Rock
Hailey GarcesHailey Garces
Certified Teacher at Round Rock ISDCertified Teacher at Round Rock ISD