Diane Alvarez
Marana,AZ
Summary
Dynamic and bilingual Expanded Function Dental Assistant with a proven track record at MHC Healthcare, showcasing expertise in radiation health and safety, and exceptional leadership qualities. Elevated patient satisfaction and compliance with HIPAA and OSHA through meticulous infection control practices. Demonstrates a strong ability to manage and train teams, significantly improving operational efficiency.
Overview
23
23
years of professional experience
Work History
Expanded Function Dental Assistant
MHC Healthcare
04.2022 - Current
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Streamlined pre-treatment workflows by setting up instruments trays according to procedural requirements.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, orthodontic procedures, and oral surgery.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Placement, contouring and finishing of direct restorations or the placement and cementation of prefabricated crowns following the preparation of the tooth by a licensed dentist.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Office Manager
Lipman Family Farms
08.2021 - 05.2022
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Management of the office, account payables, account receivables, expense reports, invoicing, organize schedule, answer email and phones, order supplies and perform general office duties.
Dental Office Manager, Dental Assistant
Bellissimo Dentistry
04.2018 - 08.2021
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Ensured compliance with all applicable regulations governing dental practices at local, state, and federal levels.
- Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
- Maintained strict confidentiality of all patient records, ensuring compliance with HIPAA regulations and safeguarding sensitive personal information.
- Managed office within budget guidelines for clerical and auxiliary supply purchases, equipment upgrades and labor costs.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Performed general chair-side duties for general dentistry, endo procedures, orthodontic procedures, and oral surgery.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and sterilized instruments and materials for use by dentists.
Dental Assistant
MHC Healthcare
04.2014 - 03.2018
- Performed general chair-side duties for general dentistry, endo procedures, orthodontic procedures, and oral surgery.
- Dental Assistant duties, arrange instrument tray prior to dental procedures, sealants, scheduling and follow infection control guidelines. Educate patients about proper oral hygiene and preventive of dental disease.
- Prepared and sterilized instruments and materials for use by dentists.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Cross-trained front and back, quickly stepped in to cover for other team members as needed.
Dental Assistant Supervisor
Mark D Maklin DMD Pediatric
05.2001 - 02.2011
- Provided supervision to dental assistants, dental students, and other staff. This includes interviewing, hiring, training, assigning duties, evaluating performance, and taking corrective action.
- Organized all staff meetings and office events.
- Managed the inventory, ordering, following HIPPA and OSHA guidelines.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Increased patient satisfaction rates through excellent customer service skills when addressing concerns or resolving issues promptly.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Performed general chair-side duties for general dentistry, endo procedures, orthodontic procedures, and oral surgery.
Education
High School Diploma -
Nogales High School
Nogales, AZNo Degree -
Pima Community College
Tucson, AZDental Assistant Certificate
Pima Medical Institute
Tucson, AZExpanded Function Dental Assistant
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZSkills
- Expanded Function Dental Assistant
- Radiation Health and Safety Certified
- Coronal Polish Certified
- CPR, AED and First Aid
- Infection Control, HIPPA, OSHA Compliance
- Bilingual, Team Player and Leadership
Timeline
Expanded Function Dental Assistant
MHC Healthcare
04.2022 - Current
Office Manager
Lipman Family Farms
08.2021 - 05.2022
Dental Office Manager, Dental Assistant
Bellissimo Dentistry
04.2018 - 08.2021
Dental Assistant
MHC Healthcare
04.2014 - 03.2018
Dental Assistant Supervisor
Mark D Maklin DMD Pediatric
05.2001 - 02.2011
High School Diploma -
Nogales High School
No Degree -
Pima Community College
Dental Assistant Certificate
Pima Medical Institute
Expanded Function Dental Assistant
Maricopa Community Colleges, Rio Salado Community College
Similar Profiles
Jason WilhoitJason Wilhoit
Therapist at MHC Healthcare, IncTherapist at MHC Healthcare, Inc
Elisandra GrimaldoElisandra Grimaldo
Compliance - HIM Clerk at MHC Marana Healthcare CenterCompliance - HIM Clerk at MHC Marana Healthcare Center
Savannah RobbertsSavannah Robberts
Service Advisor at MHC KenworthService Advisor at MHC Kenworth