Summary
Work History
Education
Skills
Timeline
Generic

Diane Ashworth

Chase City,VA

Summary

A Certified Pharmacy Technician with expertise at Victoria Drug Company, enhancing patient care through precise medication dispensing and efficient insurance billing. Recognized for customer service and attention to detail, streamlining pharmacy operations while ensuring compliance with pharmacy laws.

Work History

Certified Pharmacy Technician

Victoria Drug Company
  • Assisted in medication preparation and dispensing under pharmacist supervision.
  • Maintained accurate inventory records using pharmacy management software.
  • Processed prescription orders efficiently while ensuring compliance with regulations.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Collected co-payments or full payments from customers.
  • Assisted in preparation, distribution and storage of pharmaceuticals.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Reviewed and verified customer information and insurance provider information.
  • Managed insurance billing and claims processing, streamlining the reimbursement process for patients and pharmacy.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Counted and labeled prescriptions with correct item and quantity.
  • Managed opening and closing duties for pharmacy.

Education

High School Diploma - Business

Berkeley High School
Moncks Corner, SC
06.1972

Skills

  • Data entry
  • Attention to detail
  • Customer service
  • Insurance billing
  • Medication dispensing
  • Patient confidentiality
  • Pharmacy law compliance
  • Point of sale systems proficiency
  • Supporting pharmacy operations
  • Certified pharmacy technician (cpht)

Timeline

Certified Pharmacy Technician

Victoria Drug Company

High School Diploma - Business

Berkeley High School
Diane Ashworth