Summary
Overview
Work History
Education
Skills
Timeline
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Diane Becker

West Bend

Summary

Dynamic instructional designer with a proven track record at Allstate Corp, adept at developing targeted training programs and enhancing team member development. Skilled in course material creation and applying instructional strategies, I successfully managed multiple projects, ensuring high-quality deliverables while fostering a culture of continuous improvement.

Overview

31
31
years of professional experience

Work History

Instructional Designer

Allstate Corp
03.2008 - 01.2017
  • Implemented successful instructional design projects from concept to completion within budget and time constraints.
  • Conducted comprehensive needs analysis to identify areas for instructional improvement and targeted training solutions.
  • Conducted post-training evaluations to measure effectiveness of instruction and identify areas for continuous improvement.
  • Applied adult learning principles to ensure optimal engagement levels among diverse groups of learners.
  • Collaborated with subject matter experts to create accurate, relevant, and effective learning content.
  • Managed multiple projects simultaneously while maintaining high-quality deliverables under tight deadlines.
  • Conducted thorough needs analysis to identify gaps in existing training programs, leading to targeted curriculum updates.

Compliance Officer

HSBC Bank. Household Finance Corporation
09.2005 - 01.2008
  • Managed relationships with regulators, maintaining open lines of communication to ensure transparent operations.
  • Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
  • Collaborated with cross-functional teams to address compliance concerns, fostering a culture of shared responsibility.
  • Reduced the risk of financial penalties by conducting thorough internal audits on a regular basis.

Training Specialist

Household Finance
09.1991 - 01.2005
  • Enhanced employee performance by developing and implementing comprehensive training programs.
  • Assessed additional needs based on training progress and collaborated with management to meet requirements.
  • Trained and mentored new personnel hired to fulfill various roles.
  • Coached employees on various topics including time management, goal setting, and career planning to foster individual growth within the company.
  • Assisted in analyzing and assessing training and development needs for organizations, departments and individuals.
  • Developed training handbooks, computer tutorials and reference materials.

Paralegal Specialist, Executive Admin

Household Finance
01.1986 - 09.1991
  • Edited and proofread legal documents to verify accuracy.
  • Reduced errors in document production through meticulous proofreading of legal drafts before submission.
  • Produced legal documents such as briefs, pleadings and appeals.
  • Enhanced case efficiency by managing and organizing legal documents, evidence, and client files.
  • Maintained law and administrative library, as well as department files and records.
  • Liaised with other paralegals and legal staff to complete common tasks on schedule.


Education

Bachelor of Arts - English Education

Northeastern University, IL
Chicago, IL

MBA - International Business

Regis University
Denver, CO
12-2004

Skills

  • Instructional strategies
  • Course material creation
  • Team member development
  • Training program development

Timeline

Instructional Designer

Allstate Corp
03.2008 - 01.2017

Compliance Officer

HSBC Bank. Household Finance Corporation
09.2005 - 01.2008

Training Specialist

Household Finance
09.1991 - 01.2005

Paralegal Specialist, Executive Admin

Household Finance
01.1986 - 09.1991

Bachelor of Arts - English Education

Northeastern University, IL

MBA - International Business

Regis University

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