Diane Bell
Healthcare
St Louis,MO
Summary
With 20+ years as a dedicated Certified Nursing Assistant, I'm now a Certified Medical Assistant ready to blend years of compassion with fresh expertise.
With over 20 years of dedicated service as a Certified Nursing Assistant (CNA), I bring a wealth of experience in delivering compassionate and high-quality patient care in diverse healthcare settings. My tenure in various healthcare settings, including home health and hospitals, has honed my skills in providing professional care while ensuring the safety and well-being of diverse patient populations. Recently certified as a Medical Assistant, I am a quick learner eager to integrate my well-honed CNA skills with new expertise to contribute effectively as a valuable member of a dynamic medical team.
Overview
20
20
years of professional experience
2
2
Certification
Work History
CNA
Deer Valley Home Health
07.2022 - Current
- Provided compassionate in-home care for clients, delivering personalized assistance with Activities of Daily Living (ADLs) based on individual care plans.
- Demonstrated keen observation skills to assess and address the evolving needs of clients, ensuring optimal comfort and safety.
- Collaborated with healthcare professionals, family members, and other caregivers to create a comprehensive and supportive care environment.
Student Administrative Assistant
Florissant Valley Community College
08.2024 - 05.2025
- Provides administrative support to faculty, staff, or other students within the school environment. My role typically involved a variety of tasks, including answering phones, managing files, organizing events, and assisting with general office duties. Greeting visitors, and providing information to students and staff. Providing assistance with registration, financial aid, or other student-related inquiries.
- Managed student records using database systems to ensure accuracy and confidentiality.
- Improved office efficiency by troubleshooting technical issues with computer software or hardware before escalating complex cases to IT specialists.
- Managed incoming correspondence efficiently by sorting mail, responding promptly to emails, and routing phone calls appropriately.
- Established administrative work procedures to track staff's daily tasks.
CNA
Lutheran Senior Services
03.2013 - 05.2023
- Implemented meticulous care plans, emphasizing attention to detail in assisting clients with ADLs to enhance their overall well-being.
- Applied effective communication skills to interact with patients, families, and healthcare teams, fostering positive relationships.
- Proficiently managed medical documentation, ensuring accurate and up-to-date records of patient care activities.
- Supported needs of [Number]+ residents under long-term care.
- Delivered compassionate personal care to clients, ensuring comfort and dignity in daily activities.
- Assisted nursing staff with patient assessments, documenting vital signs and health changes accurately.
- Trained new CNA staff on best practices for patient care and safety protocols, enhancing team effectiveness.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
CNA
Christian Hospital NE
08.2010 - 02.2014
- Executed direct patient care during 12-hour shifts in a hospital setting, including monitoring vital signs, and blood glucose levels, and assisting with patient transport.
- Collaborated closely with nursing staff to optimize patient satisfaction and contribute to a seamless care experience.
- Maintained a calm and composed demeanor during critical situations, ensuring a supportive environment for patients and colleagues.
CNA
Delmar Gardens North
01.2007 - 08.2010
- Specialized in Alzheimer's care, providing safety oversight, direct patient care, and assistance with vital signs, meal support, dressing, and grooming.
- Utilized strong interpersonal skills to effectively communicate with patients experiencing cognitive challenges and their families.
- Adapted quickly to dynamic situations, demonstrating resilience, and maintaining a patient-focused approach.
- Supported needs of [Number]+ residents under long-term care.
Education
Prerequisite - Practical Nursing
Stlcc (Florissant Valley)
St. Louis, Mo.05.2025
Certified Medical Assistant - Certified Medical Assistant
Healthcare Education LLC.
St. Louis, MO02.2019
Certified Nursing Assistant -
North County Technical School
St. Louis, MO01.2007
Skills
- Patient Care & Clinical Skills:
- Compassionate delivery of in-home and hospital-based care
- Proficient in assisting with Activities of Daily Living (ADLs) to enhance patient comfort and well-being
- Extensive experience in Alzheimer's care, providing safety oversight and specialized assistance
- Monitoring and recording vital signs, blood glucose levels, and other essential health indicators
- Observation & Assessment:
- Keen observational skills to assess patient conditions and adapt care plans accordingly
- Continuous assessment of evolving patient needs to provide personalized care
- Communication & Collaboration
- Strong interpersonal skills for effective communication with patients, families, and healthcare teams
- Clear documentation abilities to maintain accurate and organized patient records
- Collaborative team player, working closely with healthcare professionals, family members, and caregivers
- Effective communication within multidisciplinary teams to ensure coordinated and comprehensive patient care
- Adaptability:
- Quick adaptability to changing environments, demonstrating resilience, and maintaining a patient-focused approach
- Ability to transition seamlessly between home health and hospital settings
- Emotional Support:
- Providing emotional support to patients and their families during challenging times
- Remaining calm and composed during critical situations to create a supportive environment
- Attention to Detail:
- Meticulous execution of care plans, emphasizing attention to detail in all aspects of patient care
- Accurate monitoring and documentation of vital signs and other patient-related information
- Multitasking:
- Juggling various responsibilities in a fast-paced healthcare environment
- Managing multiple tasks efficiently to ensure the well-being of patients
- Safety Awareness:
- Prioritizing patient safety in all healthcare settings
Certification
Certified Clinical & Administrative Medical Assistant
Certified Nursing Assistant
Languages
English
Full Professional
Timeline
Student Administrative Assistant
Florissant Valley Community College
08.2024 - 05.2025
CNA
Deer Valley Home Health
07.2022 - Current
CNA
Lutheran Senior Services
03.2013 - 05.2023
CNA
Christian Hospital NE
08.2010 - 02.2014
CNA
Delmar Gardens North
01.2007 - 08.2010
Prerequisite - Practical Nursing
Stlcc (Florissant Valley)
Certified Medical Assistant - Certified Medical Assistant
Healthcare Education LLC.
Certified Nursing Assistant -
North County Technical School