Diane Berdan
Royal Palm Beach ,FL
Summary
Organized and dedicated Administrative Assistant of 24 years with a proven track record of providing exceptional customer service, reliability, and attention to detail in fast-paced environments. Self-motivated work ethic to perform
effectively in independent or team environments.
Overview
14
14
years of professional experience
Work History
Branch Office Administrator
Edward Jones
05.2023 - Current
- Streamlined office operations by implementing efficient filing systems and organizational tools.
- Enhanced customer satisfaction through quick response times and effective problem resolution.
- Collaborated with management to develop branch goals, resulting in increased productivity and profitability.
- Facilitated team communication, leading to cohesive and productive work environment.
Administrative Assistant / Permit Technician
Nova Engineering / City Of Westlake
08.2022 - 05.2023
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Front Office Administrative Assistant
Farmington Public School District
08.2009 - 05.2022
- Provide support to 75 staff members
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Reconciliation of administrator's credit card
- Maintain confidentiality of sensitive documents including: school, district and state reports, student assessments, and court orders
- Restocked supplies and submitted purchase orders to maintain stock levels with building budget of $50,000.
- Custodial and building supplies ordered and balanced on budget of $25,000
- Process, approve, and submit hourly employee payroll
- Responsible for operating school safety system from front office
Education
No Degree - Business & Marketing
Ridgewater College
Hutchinson, MNSkills
- Office administration
- Multi-line phone proficiency
- Microsoft applications
- Filing and data archiving
- Time management
- Accounting, payroll and budgeting
- Expense reporting
- Customer and client relations
- Purchase orders organization
- Employee timesheet processing
- Scheduling Appointments
Timeline
Branch Office Administrator
Edward Jones
05.2023 - Current
Administrative Assistant / Permit Technician
Nova Engineering / City Of Westlake
08.2022 - 05.2023
Front Office Administrative Assistant
Farmington Public School District
08.2009 - 05.2022
No Degree - Business & Marketing
Ridgewater College