Diane Berg
Elgin,IL
Summary
Dynamic and results-oriented professional with a proven track record at Mid Valley Special Education and Chrysler First Financial Services. Excelled in maintaining safety and enhancing educational inclusivity, alongside expert handling of financial transactions and customer inquiries. Skilled in data entry and problem-solving, with a strong emphasis on detail and a compassionate approach to customer service.
Overview
43
43
years of professional experience
Work History
Paraprofessional Educator
Mid Valley Special Education
08.2001 - 07.2024
- Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
- Kept classroom clean, neat and properly sanitized for student and staffs health and classroom efficiency.
- Maintained the programs petty cash, banking reconciliation for our micro business and students wallets.
- Took part in professional development workshops to boost skills.
- Reported on students progress , behaviors and social skills with teachers and parents.
- Provided one-on-one support, enabling struggling students to improve their understanding of course content.
- Promoted inclusivity by adapting materials for students with diverse learning styles and abilities.
Accounting Clerk III
Chrysler First Financial Services
10.1981 - 08.1991
- Daily task of discounting and purchasing wholesale invoices in high volume for various dealers.
- Maintain and update current dealers discounting instructions specific to their programs.
- Applied debit and credits to dealers accounts.
- Reconciled and balanced daily bank deposits.
- Month end reports.
- Analyzed and verified employee expense reports for accuracy.
- Applied checks, credit memos and various adjustments to dealers accounts.
- Provided exceptional customer service when addressing dealers inquiries related to invoices, payments, or account balances.
Skills
- Excellent Verbal and Written Communication
- Attention to Detail
- Data Entry
- Problem Solving
- Organizational and Time Management
- Kind and Compassionate
- Customer Service Mindset
- Phone and Email Etiquette
Timeline
Paraprofessional Educator
Mid Valley Special Education
08.2001 - 07.2024
Accounting Clerk III
Chrysler First Financial Services
10.1981 - 08.1991
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