Diane Biederwolf
Sheboygan,WI
Summary
Insightful healthcare manager with proven 26 years of experience directing and leading operations of a prominent cardiovascular practice. This has been accomplished through effective employee motivational strategies and policy enforcement. Proficiency in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
28
28
years of professional experience
Work History
Practice Manager
Coulis Cardiology
04.1996 - Current
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Provided supervision and management to team of support personnel.
- Developed and implemented strategies to improve patient access, satisfaction and care quality.
- Oversaw accounting, budgeting, and financial reporting.
- Consulted with healthcare professionals on business decisions.
- Developed policies and procedures for effective practice management.
- Created and implemented organizational policies and procedures.
- Developed close working relationships with front office and back office staff.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Maintained financial management reporting system that monitored financial data, trends and balances.
- Developed and maintain control for supplies.
- Developed corporate marketing plan.
- Participated in community events.
- Developed and maintained website and social media platform for practice.
Education
High School Diploma -
South High School
Sheboygan, WI06.1980
Skills
- Managing Practice Operations
- Budget Oversight
- Electronic Health Records
- Payroll Administration
- Policy and Procedure Development
- Patient Satisfaction
- Medical Personnel Recruitment
- Policy Development
Timeline
Practice Manager
Coulis Cardiology
04.1996 - Current
High School Diploma -
South High School