Diane Blaga

• Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
• Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
• Assisted in developing policies, procedures, and forms pertaining to office administration matters.
• Monitored incoming emails and responded accordingly in a timely manner.
• Developed effective filing systems for easy retrieval of information when needed.
• Proofread announcements, documents, and presentations before final publishing.
• Wrote and organized onboarding/offboarding procedures for entire staff.

• Provided administrative support to the Provost, Dean of Students, and Vice Chancellor for Business Affairs, managing calendars and scheduling meetings.
• Coordinated travel arrangements, including flights, hotels, transportation, and itineraries.
• Developed forms and created clear-cut processes for optimal functioning of the department.
• Managed and supervised the annual faculty promotion and tenure as well as sabbatical procedures.
• Proofread and edited communications for monthly Regental meetings and logged routing process.
• Assisted with hiring process for Provost office roles (student assistants, office manager).

• Organized complex travel arrangements, including flights, hotels, and car services, for the executive team.
• Managed and led a weekly coaching and brainstorming session for a team of Executive Assistants.
• Coordinated monthly board meetings and annual shareholders' meeting.
• Ensured accuracy of company publications through meticulous review and editing.
• Wrote company procedures and created department forms for the company intranet.

• Co-founded the Training & Learning Center (TLC) and organized seminars for management.
• Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
• Managed and planned company events, i.e., award dinners, quarterly plant manager meetings, holiday party.
• Created and edited company newsletter.
• Streamlined documentation procedures by implementing task-specific processes and conducting thorough proofreading for all internal content.

Process Design Supervisor/Project Manager

2002 to 2004

• Managed project for setting up new user-friendly website by rewriting processes and updating layout of forms.
• Proofreading and editing all Agency documents prior to intranet posting.

Internal Audit Manager

2000 to 2002

• Managed internal audit process for continued ISO certification of the Agency.
• Prepared paperwork and delegated auditors for internal audits.
• Conducted internal audits and communicated results to management in closing audit sessions.

Document/Data Control and Records Coordinator (DDCRC)

1998 to 2000

• Implemented the Document/Data process for ISO 9001 certification, which was considered a "benchmark" process by the external auditors.
• Conducted internal audits as both auditor and lead auditor.
• Monitored Nonconformance Reports generated due to internal audits.

Executive Assistant/IT Purchasing Specialist

1994 to 1998

• Managed procurement of computer hardware/software and maintained a record of all acquisitions.
• Managed purchase orders and reconciled them with vendor invoices.
• Researched and established new computer system standards Agency-wide.
• Implemented an asset management system to track hardware inventory across the Agency.