Diane Boles
Stockton, CA 95209,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Clerical Staff Sub
Stockton Unified School District
09.2018 - 10.2018
- Filling in for Office employees who were out that day
- Answering phones, doing clerical duties, answering questions for students.
Independent Sales Manager
Fun with Jewelry
10.2004 - 08.2010
- Attend National Hospital Volunteer conferences to show our product and to make contacts for future event
- Meet with contacts to present our product and give company information and explain how we set up the events at hospitals and corporations with the sale of fine jewelry
- Managed three employees who worked the events with me
- Before the event, I sent out promotional material, flyers, posters & email flyers to be sent to the contact so they can promote the event prior tour arrival
- Cold calling on potential clients and sending out an information packet and letter to explain our products and the events
- At the event, I handled all the financial transactions, including cash register, credit card & debit and assisted customers with their purchases
- Handle all reports to Corporate, banking and deposits, payroll and sending out rebate checks to clients
- Manage all inventory, placing orders and receiving and processing damaged and return products to Corporate.
Customer Service Specialist
Stanislaus Food Products
08.2001 - 08.2003
- Make 'we care' calls to customers know to have used our products in the past and find out if they are still using them
- We offered them samples and give them Distributor options for where they can purchase Stanislaus products
- Call newly converted customers to verify case usage and Distributor and make sure they are not having any issues getting the products
- Miscellaneous office duties including making copies for distribution and filing, answering customer 800# calls for problems and filing a report of the call.
Customer Service Rep/Invoicing
Toppan Electronics, Inc.
09.1994 - 08.2001
- Enter sales orders for five product lines
- Invoice customers when shipping documents are received from Japan
- Send shipping information to customers via email on a daily basis
- Review Shippers, Packing Lists and C of C (Certificate of Compliance) from Japan for accuracy before delivery to customer
- Responsible for running end-of-month reports for sales of all products for the Controller for month-end closing
- Helping to train new Japanese Sales Reps on the Order entry/Invoicing procedure process
- Organize and plan the Annual Company Christmas party and summer picnic.
Education
Skills
- Flexible and Adaptable
- Microsoft Office
- Written Communication
- Task Prioritization
Fax
(209)951-7891
Timeline
Clerical Staff Sub
Stockton Unified School District
09.2018 - 10.2018
Independent Sales Manager
Fun with Jewelry
10.2004 - 08.2010
Customer Service Specialist
Stanislaus Food Products
08.2001 - 08.2003
Customer Service Rep/Invoicing
Toppan Electronics, Inc.
09.1994 - 08.2001