Diane Boles
Stockton, CA 95209,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Clerical Staff Sub
Stockton Unified School District
Stockton, CA
09.2018 - 10.2018
- Filling in for Office employees who were out that day
- Answering phones, doing clerical duties, answering questions for students.
Independent Sales Manager
Fun with Jewelry
10.2004 - 08.2010
- Attend National Hospital Volunteer conferences to show our product and to make contacts for future event
- Meet with contacts to present our product and give company information and explain how we set up the events at hospitals and corporations with the sale of fine jewelry
- Managed three employees who worked the events with me
- Before the event, I sent out promotional material, flyers, posters & email flyers to be sent to the contact so they can promote the event prior tour arrival
- Cold calling on potential clients and sending out an information packet and letter to explain our products and the events
- At the event, I handled all the financial transactions, including cash register, credit card & debit and assisted customers with their purchases
- Handle all reports to Corporate, banking and deposits, payroll and sending out rebate checks to clients
- Manage all inventory, placing orders and receiving and processing damaged and return products to Corporate.
Customer Service Specialist
Stanislaus Food Products
Modesto, CA
08.2001 - 08.2003
- Make 'we care' calls to customers know to have used our products in the past and find out if they are still using them
- We offered them samples and give them Distributor options for where they can purchase Stanislaus products
- Call newly converted customers to verify case usage and Distributor and make sure they are not having any issues getting the products
- Miscellaneous office duties including making copies for distribution and filing, answering customer 800# calls for problems and filing a report of the call.
Customer Service Rep/Invoicing
Toppan Electronics, Inc.
Santa Clara, CA
09.1994 - 08.2001
- Enter sales orders for five product lines
- Invoice customers when shipping documents are received from Japan
- Send shipping information to customers via email on a daily basis
- Review Shippers, Packing Lists and C of C (Certificate of Compliance) from Japan for accuracy before delivery to customer
- Responsible for running end-of-month reports for sales of all products for the Controller for month-end closing
- Helping to train new Japanese Sales Reps on the Order entry/Invoicing procedure process
- Organize and plan the Annual Company Christmas party and summer picnic.
Education
Skills
- Flexible and Adaptable
- Microsoft Office
- Written Communication
- Task Prioritization
Fax
(209)951-7891
Timeline
Clerical Staff Sub
Stockton Unified School District
09.2018 - 10.2018
Independent Sales Manager
Fun with Jewelry
10.2004 - 08.2010
Customer Service Specialist
Stanislaus Food Products
08.2001 - 08.2003
Customer Service Rep/Invoicing
Toppan Electronics, Inc.
09.1994 - 08.2001