Summary
Overview
Work History
Education
Skills
Affiliations
References:
Timeline
Generic

Diane Brooks

Garnett,KS

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly organized, result driven, people oriented, dependable professional with 27 years of customer service. Able to build meaningful relationships with customers while speaking with them over the phone.

Overview

29
29
years of professional experience

Work History

Asset Protection Associate

Walmart DC 6035
Ottawa, KS
07.2014 - Current
  • Consistently uphold safety standards, satisfy associate needs, and maintain inventory controls.
  • Work with utmost professionalism to establish clear workflows and achieve shift targets.
  • Maintain OSHA and Power Equipment files, log accidents into LSI.
  • Control reduction of loss inventory by protecting company assets.
  • Implement associate safety protocol to prevent issues.
  • Answer switchboard with utmost professionalism, transfer calls to the right individuals.
  • Complete the correct contractor training with new contractors.
  • Provide detailed reports for Safety and Cleanliness Report.
  • Properly log and dispose of hazardous waste.
  • Assign, log, and do new power equipment certifications.
  • Run reports to track power equipment licenses that need to be recertified, and do recertifications.
  • Using load numbers or researching to find load numbers for merchandise loads coming to the warehouse at the truck gate.
  • Verifying loads and empty trailers leaving the warehouse.
  • Effectively communicate with Traffic and Dispatch offices with problem loads.
  • Proficient with fire system, putting on tests, logging hot work permits, inspections, and working closely with contractors.
  • Efficient logging of Visitors, Keys, fire doors, deliveries, expenses, and truck usage.
  • Main trainer for new Asset Protection Associates.
  • Guided new hires through safety orientation and onboarding.

Human Resources Clerk

Walmart DC 6035
Ottawa, KS
07.1997 - 07.2014
  • Assist with day-to-day operations of the HR office while providing high-level customer service to all managers and associates.
  • Sorted personnel files, maintaining alphabetical, index, and cross-referenced information.
  • Submitted weekly reports to management for mandatory reporting.
  • Completed entry transactions for new hires, transfers, promotions, and terminations.
  • Coordinated benefit open enrollment.
  • Communicated with Sedgewick for approved or denied leave of absences for associates.
  • Partnered with DP department to create streamlined onboarding process for new hires.
  • Created, organized, and maintained associate personnel files to keep sensitive data secure.
  • Prepared new hire packets and termination documentation.
  • Greeted and guided associates through the automated self-service platform for benefits, direct deposit, tax deductions, and missing punches.
  • Posted job announcements, pre-screened applicants, and called references listed by applicants for available positions.
  • Guided new hires through orientation and onboarding, explained documentation, policies, and procedures.
  • Assisted candidates with application processes by answering questions about the application, providing I-9 forms, and handling drug screen paperwork.
  • Helped organize and participate in job fairs to network with potential candidates.
  • Assist in the administration of various HR plans and programs.
  • Verify attendance, hours worked, pay adjustments, prizes, and awards, input information into the payroll system.
  • I-9 specialist, entering, tracking, maintaining all I-9 documentation.

Offline Orderfiller

Walmart DC 6035
Ottawa , KS
08.1995 - 07.1997
  • Selected products and items from bins and pallets for store orders.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Limited damage to products and orders by using care when choosing and boxing items.
  • Labeled boxes are placed on conveyors to ship.
  • Promoted workplace safety and smooth production by keeping workplace clean, organized, and free of hazards.
  • Trained new associates regarding warehouse procedures and standards.
  • Ran, pick desk, printed, and sorted labels for order fillers.
  • Made sure batch was finished before tote time.
  • One of two associates to order fill in locked security cage for high dollar items, and ammunition.

Education

High School Diploma -

Ottawa High School
Ottawa, KS

Skills

  • Customer Service
  • Problem Solving
  • Multitasking
  • Time management
  • Building relationships with Managers, Associates and Vendors
  • Decision making
  • Report writing skills
  • Team Training
  • Phone slills

Affiliations

  • 27 years organizing and promoting the adoption of Child and Elder Angels at Christmas time for DC.
  • 31 years of volunteering, instructing, getting donations, organizing for Spoon Creek Rodeo Bible Camp.
  • 5 years of having Day clinics at our home to help kids, with horsemanship skills.
  • Have volunteered with Harvesters.
  • Enjoy riding horses, rodeo's, auctions, helping others, and spending time with my family.

References:

  • Candi Bowman Walmart/ Jet.com phone: 785-448-8672 email: Candi.Bowman@walmart.com
  • Brian Clayton Walmart/ Dispatch Home Office phone: 785-418-0508 email: Brian.Clayton@walmart.com
  • Caroline McWilliams Walmart/Dispatch Home Office email: Caroline.dMcWilliams@walmart.com
  • Grant Crawley Walmart DC 6035/ AGM phone: 785-242-4555 ext. 6002 email: Grant.Crawley@walmart.com

Timeline

Asset Protection Associate

Walmart DC 6035
07.2014 - Current

Human Resources Clerk

Walmart DC 6035
07.1997 - 07.2014

Offline Orderfiller

Walmart DC 6035
08.1995 - 07.1997

High School Diploma -

Ottawa High School

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