Diane Brown
Fresno,CA
Summary
Professional medical assistant skilled in both front and back office operations. Adept at managing administrative tasks, patient care, and medical documentation with precision. Strong focus on teamwork and adaptability to meet changing needs. Reliable and goal-oriented with expertise in EHR systems, patient scheduling, and clinical support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
FRONT AND BACK OFFICEMEDICAL ASSISTANT
Family Healthcare Network
01.2023 - Current
- Assisted office manager with tracking inventory and restocking examination rooms and stations.
- Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff.
- Enhanced the overall patient experience with friendly service at reception while managing phones lines promptly to answer inquiries or book appointments efficiently.
- Streamlined patient flow by efficiently managing front and back office tasks, including scheduling appointments and maintaining records.
- Triaged patients in-person and via telephone to help optimize clinical resources.
- Verified patient information by interviewing patient, recording medical history and confirming purpose of visit.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Adminstered medications and immunizations
MEDICATION TECHNITION/CAREGIVER
Oakmont Senior Living
01.2022 - 01.2023
- Measure resident vitals including blood pressure, pulse oxygen, temperature
- Wound care
- Assisting with activities of daily living (dressing, bathing, feeding)
- Manage, administering, and documenting medications
- Resident intake and behavior monitoring.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Education
Associates of Science Degree - Administrative and Clinical Medical Assisting
San Joaquin Valley College
01.2021
Child development, Counseling -
FRESNO CITY COLLEGE
01.2018
Diploma -
Central High School
01.2017
Skills
- Injections Administration
- Faxing Documents
- HIPAA Regulations
- Maintaining confidentiality
- Patient Scheduling
- Patient Registration
- Filing systems
- Specimen Collection
- Front Office Support
- Electronic Health Records
- CPR
- Dementia and Alzheimer's knowledge
- Medical Office Management
Certification
03/2023, 2-year validation, Basic Life Support Provider, 015JEF4
Personal Information
Title: MEDICAL/OFFICE ASSISTANT
Timeline
FRONT AND BACK OFFICEMEDICAL ASSISTANT
Family Healthcare Network
01.2023 - Current
MEDICATION TECHNITION/CAREGIVER
Oakmont Senior Living
01.2022 - 01.2023
Child development, Counseling -
FRESNO CITY COLLEGE
Diploma -
Central High School
03/2023, 2-year validation, Basic Life Support Provider, 015JEF4
Associates of Science Degree - Administrative and Clinical Medical Assisting
San Joaquin Valley College
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