Diane Buhle

Updated reports, managed accounts, and generated reports for company database.

• Coordinated special projects and managed schedules.
• Managed office operations while scheduling appointments for department managers.
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Maintained computer and physical filing systems.
• Evaluated employee records and productivity and submitted evaluation reports.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Controlled finances to lower costs and keep business operating within budget.
• Managed compliance to keep organization operating within legal and regulatory guidelines.
• Created, maintained and updated filing systems for paper and electronic documents.
• Improved safety procedures to promote employee well-being and safety and protect company from potential liability.

• Perform month-end close tasks
• Provided support to Directors to ensure purchases are coded properly and that purchasing policies and procedures are followed
• Ensured invoices and payables are entered in timely manner with proper coding and approvals
• Monitors Accounts Payable and Visa Works to ensure cardholders code their purchases correctly and invoices are paid on time.
• Identified resolved escalates A/P and other accounting issues or problems as they arise
• Set up and managed resident accounts and billing information
• Processes and records all resident payments in the accounting system.

• Set up and maintain files for employees, residents, and vendors
• Code and forward invoices
• Assist in the preparation of regularly scheduled reports
• Distribute paychecks
• Provide administrative assistance to all department managers
• Handle multiple projects
• Receive, sort and distribute the mail
• Maintaining concierge schedule
• Provide all manner of customer service and support.

• Managed over 2,000 insurance policies, including: billing, writing new business, setting up appointments with prospective clients, and updating client database
• Played an active role in the agency's sales, marketing, and problem-solving issues
• Provided front office customer service support
• Provided agency's support to Hispanic clients as the only Spanish-speaking employee in the office
• Handled agency's administrative needs
• Managed broker's schedule and appointments.

• Handled guest relations/sales work for spa, including: customer service in person and phone, appointment scheduling, and planning group sessions
• Administered opening and closing duties, cash-handling
• Maintained confidential customer service standard for celebrity clients
• Received many workplace awards, including several 'Employee of the Month' honors.

• Assist with all listing activities, staging, schedule repairs and cleaning if needed, organize showings and generate reports to display sales activity
• Obtained vendor estimates and schedule cleanings and repairs on homes getting ready be listed to sell
• Managed files from start to finish to ensure compliance
• Post new listings to on MLS database to sell homes quickly and give customers an excellent experience
• Keep track of all sales activity and input client information into the CRM to produce reports and track progress.