Managed patient scheduling using electronic health record systems to optimize office workflow.
Coordinated insurance verification processes to ensure accurate billing and payment collection.
Assisted patients with inquiries, fostering a welcoming and efficient office environment.
Streamlined appointment reminders through automated systems, enhancing patient attendance rates.
Prepared dental instruments and materials for procedures, ensuring compliance with safety protocols.
Educated patients on oral hygiene practices and post-treatment care to promote health outcomes.
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Prepared and arranged instruments, medications, and required materials for dental procedures.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
Documented patient dental health information, medical history, and vital signs for future reference.
Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
Explained treatment procedures and instructed patients on home care guidelines.
Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Prepared patient x-rays and images for dentist review.
Took dental images following strict patient protection rules, applying lead aprons.
Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
Verified patient insurance eligibility and benefits.
Dental Receptionist
Brian W. Hazen
Ormond Beach, FL
06.2010 - 10.2023
Answering phones and making appointments. Insurance coordinator and treatment planning for patients. Accounts receivables and billING. Also, many duties in assisting the Dr.
Dental Assistant
J.M. Dukes,DDS
Chesapeake, VA
05.2006 - 05.2010
Assisting dentist in all phases of dentistry.
Advisor/Trainer Coordinator
CareCredit
01.2004 - 08.2008
Face to Face training in medical offices on using the care credit line of credit program. Trained office personal on how to present program to individuals.
Dental Receptionist
David Graham,DDS
Chesapeake, VA
01.2005 - 01.2006
Answering phones. Make appointments
Dental Assistant
Gilbert Hirschberg,DDS
Margate, FL
04.1981 - 07.2003
Assisted Dentist in all phases. From 1999-2003 I became the office manager. I was responsible for all Insurance filing and treatment planning. Presented treatment to the patients. Billing and accounts receivables in addition to processing all payments to the office. Hiring employees and payroll.
Education
Dental Coding&Reinbursement - Dental Assisting
Heritage Professional
12-1999
Expanded Duties - Dental Assisting
Broward Cty Dental Assoc.
02-1999
Vocational Degree - Medical Reception
Atlantic Vocational School
01-1976
Skills
Patient Relations
Instrument Preparation
Patient Services
Equipment Sterilization
Certification
College of Dentistry/Radiological Health & Safety
Heritage Professional Education/Dental Coding Billing& Reinbursement