Summary
Overview
Work History
Education
Skills
Timeline
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Diane Cabral

Gainesville

Summary

Results-driven professional with extensive experience at Publix, excelling in customer service and food safety. Proven ability to train staff and enhance operational efficiency, leading to improved customer satisfaction. Skilled in cash handling and inventory management, with a strong focus on maintaining a clean and organized work environment.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Deli Clerk

Publix
Gainesville
08.2023 - 05.2025
  • Managed the daily operations of the deli counter, ensuring all tasks were completed on time and within budget.
  • Maintained a clean, organized and stocked deli counter, resulting in a more inviting environment for customers.
  • Ensured store safety by monitoring customer activity and enforcing store policies.
  • Responsible for serving customers the highest quality of foodstuffs.
  • Train new associates in areas such as food safety, customer service skills, and being able to safely handle machinery, such as meat slicers.
  • Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
  • Greeted customers in a friendly and professional manner.
  • Maintained cleanliness of the deli area and equipment.
  • Stocked shelves with fresh items daily.
  • Resolved customer complaints in a timely manner while maintaining a polite demeanor.

Gas Station Store Clerk

Cumberland farms
Hopkinton
01.2022 - 07.2023
  • Maintained a clean and organized work station to ensure cleanliness and safety.
  • Responsible for training new associates on daily work tasks and procedures.
  • Proficient in money handling, working with the stores safe.
  • Performed daily store opening and closing duties, ensuring that all store policies were followed, as well as being a key holder for the store.
  • Performed duties such as stocking and making the sales floor presentable.
  • Handled food, as well as the lottery.
  • Verified that all pricing was accurate before putting items out for sale.
  • Performed opening, closing duties including counting money in registers at start, end of shift, reconciling discrepancies between computer-generated reports and actual count totals.
  • Restocked shelves with inventory as needed.
  • Operated cash register in accordance with company policies and procedures.
  • Ensured compliance with health and safety regulations.

Professional House Cleaner

The cleaning advantage
Lancaster
03.2021 - 01.2022
  • Responsible for daily tasks such as dusting, vacuuming, and mopping floors, as well as deep cleaning all house rooms, such as bedrooms, bathrooms, and kitchens.
  • Personal opportunities to make a close business relationship with the homeowners.
  • Quickly learned how to take care of and perform maintenance on cleaning appliances, and worked on cleaning homes of up to 3,000 sq. ft.
  • Identified cleaning products that were both effective and eco-friendly, resulting in improved air quality.
  • Used and implemented an efficient cleaning routine that reduced the time required to clean a building.
  • Ensured safe and secure storage of cleaning products and supplies to prevent damage or misuse.
  • Washed interior windows and mirrors.
  • Swept and mopped all hard surfaces, such as floors and countertops.
  • Moved light furniture while cleaning areas behind them.
  • Scrubbed tile walls and floors with a brush or mop.
  • Cared for flooring by sweeping or vacuuming debris, steaming, and scrubbing stains and moping hard surfaces.

Education

high school diploma -

Bellingham High School
Bellingham, MA
03.2018

Skills

  • Effective time management
  • Ability to multitask
  • Adaptability
  • Communication skills
  • Ability to work under pressure
  • Ability to work in a team
  • Customer service
  • Food handling
  • Food safety
  • Cash handling
  • Employee training
  • Product knowledge
  • Heavy lifting
  • Upselling
  • Inventory counts
  • Cash register operation
  • POS system operation
  • Product sampling

Timeline

Deli Clerk

Publix
08.2023 - 05.2025

Gas Station Store Clerk

Cumberland farms
01.2022 - 07.2023

Professional House Cleaner

The cleaning advantage
03.2021 - 01.2022

high school diploma -

Bellingham High School

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Diane Cabral