Diane Campanile

Work History

Lead HR Consultant

People-Dynamics, LLC

09.2018 - Current

Expert experience in project management, Regulatory Compliance, Compensation, Employee Relations, Performance Management, Leave Management and Employment Termination
Experienced HR professional providing employee and management guidance on complex issues, performing investigations, responding to discrimination charges, and delivering targeted training
HR on call expert
Client projects include - HR retainer - HR representative carrying out responsibilities for eleven (11) organizations
Recruitment, onboarding, HRIS and Benefit platform management, performance management, leave management, disciplinary actions, training, layoff and terminations
Leave management – National medical device manufacturer and distributor (400+) managed leave program working in coordination with state requirements (NY, NJ, CA) and employer sponsored disability
Training – Respectful Workplace (prevention of harassment) in both required states and non-required states; ADA/FMLA/Workers’ Compensation, Employee Investigations, Performance Management, Courageous Conversations, Communicate to Win, Leave Management and Employment Terminations
Compensation program - medium sized non-profit with operations in Pennsylvania, Washington D.C
And California – Job description creation, FLSA recommendation and sourced market data
Created compensation matrix
Compensation program – medium sized state bank with operations in Delaware – FLSA recommendation and sourced market data
Created grading system
Annual renewal review since 2018
Compensation program – non-profit organization in economic empowerment with operations in Delaware as one of twenty-seven program sites
Job description creation, FLSA recommendation, sourced market data and creation of a grading system
Annual renewal review since 2018
2024 Employee Handbook creation and implementation – Pharmacy, Financial Services Group (Philadelphia, New York & Georgia), HVAC vendor, Medical Practice (7 locations), State Bank, Property Management group, Green Energy Manufacturer and Medical Device distributor (national)
Employee Relations on retainer – medical communications company, bank, municipality, financial service(s), property management, energy supplier, non-profit(s), Pediatric Medical office(s), non-profit and insurance broker
Collaborated with department heads to identify workforce needs and create targeted recruitment strategies.
Facilitated conflict resolution between employees, promoting open communication and effective problem-solving techniques.
Optimized performance management systems to align with organizational goals and objectives.
Fostered a positive company culture by organizing team-building activities and events that promote collaboration and engagement.
Championed diversity initiatives within the workplace, creating an inclusive environment where all employees feel valued.
Ensured compliance with labor regulations by staying informed of current legislation changes and updating company policies accordingly.
Advised executives on key HR metrics, providing insight into areas requiring improvement or adjustment.
Provided guidance on compensation best practices, ensuring internal equity and market competitiveness.
Conducted thorough job analyses, establishing accurate job descriptions and performance expectations.
Implemented succession planning strategies to ensure smooth leadership transitions during times of organizational change.
Applied facts and analytics to understand trends and develop solutions to positively impact organization.
Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
Structured compensation and benefits according to market conditions and budget demands.
Led and strategically directed team of human resources professionals.

Director of Human Resources

Lyons Insurance Agency

07.2015 - 10.2022

Company Overview: Lyons is the largest independently owned agency in Delaware offering risk management in Personal, Commercial, Employee Benefits Insurance and Human Capital Management
Extensive experience in Human Resources support and projects in COVID-19 response, Employer Compliance, Employee Development, Talent Management, Performance Management, Diversity & Inclusion, Benefits & Compensation, Workplace Investigations, and Employee/Management Training
Human Resources Director for two Lyons Insurance Agency locations
Human Capital Management Director
On-site and virtual Human Resources Director for eight (8) clients navigating and providing Talent Management, Performance Management, Employee Relations, Investigations, Compensation, Management and Employee Training while developing Human Resources processes to drive plans aligning business objectives
On retainer – medical communications company, bank, municipality, financial service(s), Dental office (national) and non-profit(s)
Job Descriptions/Exemption recommendation, Compensation Data, Sourcing/Strategy/Plans, Whistleblower Programs, Affirmative Action Plans; Diversity & Inclusion initiatives; State required Training, Employment Terminations and Reduction in Force (RIF) selection and facilitation
Create and present educational seminars/webinars
Seminar/Webinar offerings: COVID-19 “What Employers Need to Know,” Families First Coronavirus Response Act “FFCRA,” Recruiting/Hiring Practices, Employee Relations and Conflict Resolution, Performance Management, Combating Discrimination and Bias, Employment Terminations, Affirmative Action Plans, EEOC response, Prevention of Sexual Harassment, HIPAA, and Americans with Disabilities Act
HR On-Call
Expert guidance on human resources related issues offering solutions for more than eight hundred clients
Lyons is the largest independently owned agency in Delaware offering risk management in Personal, Commercial, Employee Benefits Insurance and Human Capital Management
Contract Director 8/1/2021 – 10/2022
Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
Designed and implemented region-wide recruitment, behavior-based interviewing and skill matching procedure, decreasing employee turnover.
Managed complex employee relations issues, reducing legal risks and maintaining a positive work environment.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.

Senior Account Manager (Human Resources Services)

Kistler Tiffany Benefits (One Digital)

01.2005 - 07.2015

Human Resources Services – Coach clients on HR matters, Affirmative Action plan creation, EEOC response assistance, Employee Relations and Regulatory Compliance issues, on-site investigations, and assignments
Acting internal HR Director – during three-month time periods
Training – Create and deliver modules including Affirmative Action Plans, Prevention of Harassment, Respectful Workplace, Leadership and Communications Etiquette
Contract 3/1/2013 – 7/2015
Developed long-lasting client relationships by providing exceptional customer service and support.
Analyzed key competitors to respond to competitive threats.
Developed deep knowledge of customer businesses and relationship to company objectives.
Analyzed data on client behavior patterns to inform future account management strategies, resulting in higher retention rates.
Increased revenue for the company through strategic upselling and cross-selling initiatives.
Developed and maintained strong working relationships with professionals within assigned territory.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Human Resources Director

Complete Healthcare Communications, INC.

01.2000 - 10.2003

Company Overview: A start-up Medical Communications Agency specializing in pharmaceutical publication planning, Continuing Medical Education and Symposia
Established the foundation of Human Resources for a start-up Medical Communications Agency specializing in pharmaceutical publication planning, Continuing Medical Education and Symposia
Areas of development and responsibility included but were not limited to: Benefits’ plan design, vendor selections, administration, and management; Regulatory Compliance, Employee Handbook, Employee Relations, Performance Management, Recruitment and Retention, Organizational Design, Career Development, Compensation
Developed the HR package including Policies, Procedures and Benefits’: Job Descriptions and Compensation Matrix; Played a key role in Organizational Design setting up Individual Business Units to combat overuse of competent staff and create development for underutilized staff; New Hire Orientations and training coordination; Increased the employee population by 24% in the first two years and maintained a retention level under 18% while creating a database of candidates for the company’s future needs
A start-up Medical Communications Agency specializing in pharmaceutical publication planning, Continuing Medical Education and Symposia
Maintained human resources regulatory compliance with local, state and federal laws.
Streamlined HR processes for increased efficiency and improved service delivery.
Processed employee claims involving performance issues and harassment.
Directed job fairs to bring in local talent for long term and seasonal positions.
Handled on-boarding process for newly hired employees and distributed all paperwork.
Established onboarding procedures to facilitate smooth transitions for new hires into the organization.
Oversaw annual performance review process, providing guidance to managers on setting goals and measuring employee progress.
Addressed employee conflicts with appropriate urgency, following all corporate procedures.
Implemented policies and procedures to ensure compliance with federal, state, and company regulations.
Structured compensation and benefits according to market conditions and budget demands.
Managed benefits administration, ensuring cost-effective coverage options for employees while staying within budget constraints.
Optimized HRIS systems for better data accuracy and ease of use by both HR professionals and employees.

Human Resources Specialist

AstraZeneca US

11.1997 - 01.2000

Member of the team that managed the employee benefits separation and the adoption of new employee benefit offerings during the separation of Astra/Merck, the stand alone of Astra and the merger of AstraZeneca
401k administration, employee benefits liaison, carrier portal management and COBRA administration
Moved from AZ to join Complete Healthcare Communications, started by a Zeneca Manager!

Employee Benefits Manager / HR Generalist

The Franklin Mint

03.1994 - 11.1997

Managed a team of nine employees dedicated to the self-insured employee benefit programs including two Occupational Health Centers with on-site Registered Nurses
Health, Dental, Vision, Disability and Workers’ Compensation managed through third party administration
Generalist support to the warehouse, manufacturing, print shop and artist groups including hiring, new hire orientation, employee relations, training, and performance management

Summary

Overview

Work History

Lead HR Consultant

Director of Human Resources

Senior Account Manager (Human Resources Services)

Human Resources Director

Human Resources Specialist

Employee Benefits Manager / HR Generalist

Education

Master of Jurisprudence - Labor and Employment Law

Bachelor of Arts - Communications, Criminal Justice, Sociology

Skills

Credentials

Certification

Activitiesandawards

Timeline

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