Diane Castellanos

Driven Certified Pharmacy Technician. I gained valuable experience in medication pharmacology, prescription processing, and pharmaceutical calculations through practical classroom instruction. Being apart of an extensive hands-on externship helped me gain and grow some experience in this challenging and rewarding field. I am able to implement a customer feedback system that focuses on service improvement in the pharmacy to enhance workflow efficiency and reduce time spent on retrieving medications. I am Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Looking forward to collaborate with pharmacies and customer service roles to ensure optimal patient care, and customer focused support.