Diane chavez
El Paso,Tx
Summary
Well-organized administrative professional is adept at smoothly answering customers' and Patients' questions and directing inquiries. Seek opportunities to improve customer relations and increase efficiency in fast-paced settings. Work well under pressure, multitasking to handle diverse office needs.
Overview
1
1
year of professional experience
1
1
Certification
Work History
VOLUNTEER ASSISTANT TEACHER
FRANKLIN HIGH SCHOOL
- Assisting teacher in preparation and education of medical terminology students
- Teaching included vital signs, and basic patient information such as height, weight, and CPR.
Front Desk Receptionist
Texas Kids Dental Care
09.2023 - Current
- Fielded incoming telephone calls to answer questions, direct callers and take messages for staff
- Protected confidential guest and business information
- Collected payments for services and updated accounts to reflect new balances
- Remained calm, resourceful, and proactive while resolving complex issues
- Greeted, assisted and directed visitors with professional attitude.
Education
HIGH SCHOOL DIPLOMA -
FRANKLIN HIGH SCHOOL
Skills
- Time management
- Patient care- vital signs, patient ambulation and transfer, ostomy, and foley care, insertion of foley, injections, intravenous therapy, electrocardiogram basics
- Bilingual
- Active listener and communicator
- Customer Service
- Multitasking Abilities
- Patient Education
- Vital signs monitoring
- Emergency Response
- Oral communication
Certification
- NCPCT - Patient Care Technician
- CPR Certification
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Texas Kids Dental Care
09.2023 - Current
VOLUNTEER ASSISTANT TEACHER
FRANKLIN HIGH SCHOOL
HIGH SCHOOL DIPLOMA -
FRANKLIN HIGH SCHOOL
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