Diane Chormanski
Thiells,NY
Summary
Dedicated individual with excellent experience in retail and service industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
10
10
years of professional experience
Work History
Executive Assistant
Rave Catering
10.2014 - 06.2015
- Organized and coordinated conferences and monthly meetings.
- Created expense reports, budgets and filing systems for management team.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Filed paperwork and organized computer-based information.
- Worked with senior management to initiate new projects and assist in various processes.
- Worked with clients to effectively plan and coordinate logistics for special projects and events.
- Led staff and vendors in providing high level of service for owner and guests.
Shift Supervisor
Starbucks Coffee Company
04.2007 - 09.2014
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Applied security, safety and loss prevention strategies during shifts.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Waitress
Hooter
07.2006 - 04.2007
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Cashier
Stop And Shop
06.2005 - 06.2006
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Associate Of Arts And Sciences - Education
Bergen Community College
Paramus, NJ06.2009
High School Diploma -
Northern Valley Regional High School At Demarest
Demarest, NJ06.2006
Skills
- Proper Phone Etiquette
- Administrative Oversight
- Goal Minded
- Persuasive Negotiations
- Workflow Improvements
- Morale Improvements
- Materials Organization
Timeline
Executive Assistant
Rave Catering
10.2014 - 06.2015
Shift Supervisor
Starbucks Coffee Company
04.2007 - 09.2014
Waitress
Hooter
07.2006 - 04.2007
Cashier
Stop And Shop
06.2005 - 06.2006
Associate Of Arts And Sciences - Education
Bergen Community College
High School Diploma -
Northern Valley Regional High School At Demarest
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