Overview
Work History
Education
Skills
Timeline
AssistantManager
Diane Craig

Diane Craig

Lubbock,TX

Overview

15
15
years of professional experience

Work History

Ambassador

Whataburger
02.2021 - 03.2021
  • Greeted customers and clients to create welcoming atmosphere.
  • Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Assisted team with operational policies and procedures to drive services.

Assistant Manager

Brady’s Dairy Queen
03.2021 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Team Leader

Loves Truck Stop
01.2021 - 03.2021
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.

Education

Yes -

Roosevelt High School
Lubbock, TX
05.1983

Skills

  • Desktops, Laptops and Mobile Devices
  • Contract Management

Timeline

Assistant Manager

Brady’s Dairy Queen
03.2021 - Current

Ambassador

Whataburger
02.2021 - 03.2021

Team Leader

Loves Truck Stop
01.2021 - 03.2021

Yes -

Roosevelt High School

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Diane Craig