Diane Crandall
Rocky River
Summary
Detail-oriented Security Officer Captain with extensive experience in surveillance monitoring, incident reporting, and emergency response. Proven ability to enforce policies and collaborate with law enforcement to enhance safety.
Overview
17
17
years of professional experience
Work History
Security Officer Captian
True Value Warehouse
Westlake
02.2012 - 06.2025
- Monitored premises to ensure safety and security of employees and customers.
- Conducted regular patrols to identify potential hazards or security breaches.
- Enforced company policies regarding safety and behavior in the warehouse.
- Responded promptly to alarms and incidents, assessing situations for resolution.
- Collaborated with local law enforcement during investigations or emergencies.
- Maintained detailed logs of activities, observations, and incidents throughout shifts.
- Assisted in training new security personnel on procedures and protocols.
- Implemented safety drills to prepare staff for emergency situations effectively.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Verified photo IDs and tickets to allow guests passage.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Monitored surveillance cameras and responded to suspicious activity.
- Completed incident reports to record security or loss prevention incidents.
- Reported safety hazards for remediation response.
- Responsible for Payroll Entry
Security Supervisor
FedEx
Garfield Heights
01.2008 - 06.2011
- Supervised daily security operations at a major logistics hub.
- Coordinated training programs for new security personnel and staff.
- Monitored surveillance systems to ensure facility safety and compliance.
- Conducted regular inspections of premises to identify potential security risks.
- Collaborated with local law enforcement during incidents and investigations.
- Managed incident reports and maintained detailed logs of security activities.
- Monitored security operations to ensure compliance with established procedures and standards.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Managed security staff schedules for shifts, minimizing overtime costs.
Education
High School Diploma -
Fairview High School
Fairview OH06-1974
Skills
- Surveillance monitoring
- Incident reporting
- Emergency response
- Policy enforcement
- Access control
- Security operations
References
References available upon request.
Timeline
Security Officer Captian
True Value Warehouse
02.2012 - 06.2025
Security Supervisor
FedEx
01.2008 - 06.2011
High School Diploma -
Fairview High School