Diane Crisante
Freeland,PA
Summary
Cultivated strong communication and interpersonal relationships to influence team dynamics. Led critical thinking sessions to enhance problem-solving capabilities and decision-making processes. Optimized time management and multitasking strategies to excel in high-pressure situations. Implemented organizational systems to ensure meticulous attention to detail. Leveraged proficiency in Microsoft Office and departmental software to streamline operations and research. Fostered a self-directed work environment that encouraged autonomy and initiative. Upheld a robust professional work ethic to drive team success.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Psychologist Assistant
SCI Frackville
2016 - Current
- Supported psychological assessments and evaluations to enhance patient care.
- Assisted in developing treatment plans based on individual patient needs.
- Documented patient progress and maintained accurate records for compliance.
- Collaborated with multidisciplinary teams to ensure comprehensive care strategies.
- Implemented evidence-based interventions to support behavioral improvement goals.
- Supported clients during crisis situations, employing de-escalation techniques and proactive communication skills to ensure safety.
Development Aide Supervisor
Youth Forestry Camp 2
11.2014 - Current
- Responsible for the care, custody, supervision and re-socialization of court adjudicated youths, including staff supervision and training
- Implementation of Master Case Planning, document behaviors, participates in programing /daily activities to meet treatment goals. Develop/ maintain therapeutic relationships with patients, family members/legal guardians, PO. Children & Youth, PSP
- Knowledge of the behavioral attributes of the diagnosis: ADD, ADHD, PTSD/Trauma, depression, ODD, bipolar, anxiety and conduct disorder as applied to adolescents as primarily assessed through formal/documented education and training/prior experience, and record review.
- Maintain order and discipline, responding to emergencies, control inappropriate behaviors/maintain safety, conduct investigations
- Fire Marshall, develop training programs for JBBS, developed policies for Camp 2
- Cert SCM, CPR, First Aid, Forwarding Thinking, Hazelton Program, Courage to Change, strength-based interventions
- Supervise 15 personnel
Representative
GWC Warranty Company
06.2014 - 11.2014
- Handled customer service and complaints
- Verify billing, filing, check distribution
- Submit bills for payment
Assistance Manager
Theodora’s Restaurant
04.2014 - 06.2014
- Managed 30 employees
- Hiring, training, scheduling, terminated staff, budgeting, safety, drive sales, coach/ guide day to day operations, resolved customer complaints
- Closing of days accounts
Manager
DeLand Internet Services Inc.
07.2011 - 04.2013
- Excellent customer service, increased sa create clear objectives and goals. les 75%
- Managed 3 stores,10 employees
- Responsible for deposits of $10,000 daily, balancing cash drawers
- Hiring, training, scheduling, motivated/terminated staff, budgeting, safety, provide feedback, drive sales, oversee day to day operations, Resolved customer complaints, monitored inventory
Counselor
Management Training Corporation
01.1998 - 05.2011
- Conduct Intake screenings/assessments and referrals to psychologist/psychiatric for further evaluation.
- Develop treatment plan, Identify and implement objectives and goals
- Conduct weekly therapy group and individual, Anger Management and coping mechanisms
- Monthly case planning meeting with staff members on progress and adjustment.
- Cases manage/prepare a release plan based on resident’s needs, follow progress for one year after release. Conduct mock interviews, resumes, assist getting and keeping jobs.
Adjunct Instructor/Lecturer
Luzerne County Com College
01.2006 - 02.2011
- Taught at Retreat SCI, Hunlock Creek, PA; Taught Business Management Curriculum courses: Typing, Keyboarding, Word Processing, Excel, Power Point and Introduction to Computer & Application at the Luzerne County College & Lehigh County College.
Education
Bachelor/Master - Education
Wilkes University
Bachelor/Master - Sociology, Criminology, Computer Technology, ESL
King's College
Skills
- Directed teams in enhancing communication and influence through collaborative initiatives Led problem-solving efforts by applying critical thinking to complex challenges Oversaw task prioritization in fast-paced environments to ensure efficiency Streamlined processes through meticulous organization and attention to detail Leveraged Microsoft Office and specialized software to drive operational efficiency Advanced projects with minimal supervision while maintaining high standards Upheld professional standards and ethics across all tasks Possessed in-depth knowledge of zoning ordinances, land use laws, and subdivision regulations Managed the processing of various permit types, including zoning, building, and stormwater Evaluated applications for compliance with regulations Efficiently managed documentation and fee schedules Coordinated hearings and appeals to facilitate project progress Exhibited strong analytical skills in interpreting zoning maps and property records Accurately applied setback tables and sight distance requirements Articulated zoning rules effectively to residents and developers Guided applicants through processes and addressed complaints Collaborated with township officials, engineers, and contractors to meet project goals Maintained comprehensive records of permits and ordinances Scheduled hearings and meetings to ensure adherence to regulations
Certification
- Core Police Officer Certifications
- State POST Certification (Peace Officer Standards and Training)
- CPR / First Aid Certification
- 🛡️ Specialized Law Enforcement Certifications
- Defensive Tactics / Use of Force Certification
- State Psychological Assistant Certification / Registration
- APA Model Act Recognition
Timeline
Development Aide Supervisor
Youth Forestry Camp 2
11.2014 - Current
Representative
GWC Warranty Company
06.2014 - 11.2014
Assistance Manager
Theodora’s Restaurant
04.2014 - 06.2014
Manager
DeLand Internet Services Inc.
07.2011 - 04.2013
Adjunct Instructor/Lecturer
Luzerne County Com College
01.2006 - 02.2011
Counselor
Management Training Corporation
01.1998 - 05.2011
Bachelor/Master - Education
Wilkes University
Bachelor/Master - Sociology, Criminology, Computer Technology, ESL
King's College
Psychologist Assistant
SCI Frackville
2016 - Current