Diane Darrell
Cincinnati
Summary
Dynamic Senior Lab Support Technician at the University of Cincinnati Medical Center, skilled in laboratory safety protocols and quality control. Enhanced test accuracy through meticulous calibration and training of new staff, fostering teamwork and operational efficiency. Proven ability to communicate effectively with patients and healthcare professionals, ensuring exceptional service and compliance with regulatory standards.
Merchandiser skilled in inventory, ordering, display assembly and communication with store staff and customers.
Overview
17
17
years of professional experience
Work History
Senior Lab Support Technician
University of Cincinnati Medical Center
Cincinnati, OH
12.2010 - Current
- Inventoried and ordered laboratory supplies.
- Obtained blood samples from hospital patients, out patients and nursing home patients.
- Processed a wide variety of bodily fluid specimens for in-house testing and reference laboratory testing.
- Conducted laboratory tests and procedures, ensuring adherence to safety protocols and regulatory standards.
- Collaborated with research teams to prepare samples and maintain accurate records in compliance with quality assurance guidelines.
- Utilized laboratory analyzers and equipment, troubleshooting issues to maintain operational efficiency and reduce downtime.
- Ensured accurate test results through strict adherence to quality control procedures and protocols.
- Provided exceptional customer service when interacting with clients regarding sample submissions or inquiries about test results.
- Increased accuracy of test results by performing routine calibration of laboratory instruments according to SOPs.
- Trained new staff on laboratory procedures, enhancing team performance and knowledge retention within the department.
Merchandiser
Advantage Sales & Marketing
Reno, NV (company Based In Anaheim, CA)
09.2008 - 01.2010
- Developed and implemented effective merchandising strategies to enhance product visibility and drive sales.
- Analyzed market trends and consumer preferences to optimize product assortment and placement.
- Assembled a variety of displays for various products including groceries and exercise equipment.
- Oversaw inventory management processes, ensuring accurate stock levels and minimizing shrinkage.
- Conducted regular store visits to assess compliance with merchandising standards and provide actionable feedback.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
Education
Laboratory Technician - Phlebotomy And Lab Specimn Processing
Truckee Meadows Community College
Reno, NV06-2010
Bachelor of Arts - Health Sciences
San Francisco State University
San Francisco, CA12-1997
Skills
- Laboratory safety protocols
- Pipetting techniques
- Sterilization techniques
- Sample preparation
- Heavy contact and communication with patients and families
- Heavy contact and communication with doctors and nurses
- Chemical handling
- Reagent preparation
- Maintenance and troubleshooting
- Glassware cleaning
- Biohazard waste disposal
- Biological specimen handling
- Centrifugation methods
- Laboratory instrumentation
- Laboratory techniques
- Team collaboration
- Verbal and written communication
- Machine maintenance
- Specimen handling
- Decontamination procedures
- Safety protocols
- Specimen collection
- Infection control
- Phlebotomy
- Quality control
- Sterile technique
- Documentation and reporting
- Inventory control
- Laboratory information systems
- Supply restocking
- Hematology
- Coagulation tests
- Laboratory safety procedures
- Sample handling
- Teamwork
- Teamwork and collaboration
Timeline
Senior Lab Support Technician
University of Cincinnati Medical Center
12.2010 - Current
Merchandiser
Advantage Sales & Marketing
09.2008 - 01.2010
Laboratory Technician - Phlebotomy And Lab Specimn Processing
Truckee Meadows Community College
Bachelor of Arts - Health Sciences
San Francisco State University