Diane Dixon
Andover,MN
Summary
GLOBAL IT LEADER: Innovative and value creation leader with 30+ years experience developing and executing technology strategies, policies and procedures aligned with an organization's mission, goals and business plans. Builds relationships and collaborates with key stakeholders, senior leadership, and cross-functional teams to define and implement projects, concepts, and procedures to deliver effective technology programs and business solutions. Hire, manage and retain high performing individuals and teams through coaching, emotional intelligence, collaboration and succession planning.
Overview
27
27
years of professional experience
Work History
Executive Director of IT, Enterprise ERP Platforms
DELUXE CORP.
01.2019 - 10.2023
- In alignment with the OneDeluxe business strategy, led the strategy, roadmap and business case creation and planning for IT to implement an ERP Ecosystem establishing a single source of truth for COGS, Product Costing, Financial Consolidations, Inventory Mgmt., Product Mgmt., Warehouse Mgmt., Purchasing, etc.
- Drove the optimization of Deluxe data, bringing data together in the ERP data structures; Resulting in $22M+ in value creation
- Developed strategic relationships with business and IT Leaders cross-functionally building support for the ERP vision and execution plan( CIO, CFO, Chief of Ops,, VP’s of Finance and Supply Chain, VP of Transformation, etc.)
- Wrote the RFP and led the RFP process for selecting an ERP SI Partner
- In concert with our ERP SI partner, built the BOD materials with value prop and costs
- Influenced key leaders (Controller, VP of Transformation) in the need for Global Process Owners(GPO’s); created the role, socialized and educated the organization on the role of GPO;
- Reduced financial burden of SAP ECC by negotiating & reducing support costs by approx. $1M YOY, and stopped requests that did not demonstrate alignment with Deluxe values and priorities (ie., Compliance, ROI, etc.) Maintained ECC & S/4 with reduced SAP team size from 26 to 18
- Successfully implemented Releases 1-4 including a system upgrade to 1909, with a Standard, Out of the Box mentality
- Added the Enterprise Data Mgmt. team to my role Feb. 2022
- Increased organizational efficiency by creating and leading the IT transformation to an Integrated Operating model for governance, release management, change management, incident/problem management, etc.
Business Strategy Consultant
THRIVENT FINANCIAL
04.2018 - 12.2018
- Led the business strategy creation and transformation for a financial services organization going through a growth period
- Optimized and streamlined business operations by providing expertise and direct hands-on development for business strategy, vision/mission creation, business operating model changes, client segmentation, client experience, organization alignment, and business process mapping.
- Used critical thinking and data analysis to break down business model problems, evaluate possible solutions and present options to the 3 business owners.
Process Value Innovation Lead
CARGILL
03.2015 - 03.2018
- Built the Process Value Innovation team to attack business issues with business simulations and data analytics and forensics, utilizing Theory of Constraints (TOC) and Lean Six Sigma (LSS) combined with strategic business consulting
- Achieved $2 million working capital reduction & cut three weeks of inventory lead time for Frozen Meat business supply chain using TOC rules in a business simulation
- Worked on an inventory strategy business simulation project for one plant of a food ingredients business, which transitioned MTS (make to stock) to MTO (make to order) product with initial inventory reduction savings of 20–25% and estimated savings of over 40-50% inventory reductions
- Saved over $1 million in excess inventory write-off and more than $100K in salvaged inventory
- Built data analytics and forensics team that used agile processes to prototype, and subsequently build, DIO, DSO, DPO visualization dashboards, using a mix of on-shore and off-shore staff
- Implemented an On-time and In-full (OTIF) data analytics and forensics project for a consumer foods business with initial savings of $5 million, and estimated savings of $10 million once fully implemented.
Independent Executive Consultant
AERITAE CONSULTING GROUP, LTD
01.2013 - 01.2015
- Provided framework, leadership, executive presence and extensive global IT experience while leading an SRM strategy project for the Infrastructure senior leaders
- Designed strategies, approach and roadmap for Financial Institution IT Organization to adopt in order to improve the execution of services, operational performance criteria and customer satisfaction utilizing DMAIC and ITIL processes for improvement
- Co-created and presented a service-oriented solution and roadmap to senior leadership of Pharmacy Solutions Organization
- Supported BRM (business relationship management), process mapping / improvement, and coaching experience on six-month project to establish the BRM function for Pharmacy Solutions infrastructure team
- Completed the build out of the process maps and metrics(KPI's) for business executives.
Director of IT, Global SAP Support
ST. JUDE MEDICAL, INC
03.2009 - 09.2012
- Led the strategic direction, provided leadership and execution that transformed the SAP Global support services to a mature state and building a 2-5 year roadmap
- Increased collaboration (businesses with Global IT) within a highly matrixed organization, partnered with business functions for vision, strategy and solutions
- Innovated and presented to senior IT and business executives the “Global / Regional / Local” strategy for the ERP - SAP Release 4 Hypercare (EMEA and Canada)
- Directed a team in the implementation of SAP Hypercare for EMEA which was completed in four months a normal 6-month project
- Managed $3.2 million Operating Expense and approximately $.5 - $1.0 million Capital for projects
- Reduced production support costs (for TCO – total cost of ownership of SAP) by 52% by restructuring the Level 2 support team, saving approx
- 1 million YOY from contracting firms.
Director, BQMS (& Multiple Other Positions)
MEDTRONIC, INC
06.1996 - 06.2008
- Designed the strategy and led the execution of projects for CRDM (Cardiac Rhythm Disease Management) Business and Quality Management System (BQMS)
- Orchestrated and implemented turnaround of 60% of team and transformation of quality processes
- Led BQMS team in successful completion of a TuV recertification audit; the CAPA program received favorable ratings from TuV inspectors resulting in zero non-conformance findings for BQMS
- Director of IT, Global Partners Program & Application Services
- Director of IT, Centerpiece (SAP Program) & Business Relationship Mgmt
- Director of IT, Asia Pacific (2 ½ year EXPAT Assignment).
Education
Executive MBA - Executive Leadership
University of St. Thomas
Minneapolis, MN12.1997
Mini-MBA - Medical Alley
University of St. Thomas
Minneapolis, MNBachelor of Arts - Computer Science
University of St. Mary's
Winona, MNSkills
- Cross-functional Collaboration and Leadership
- IT and Business Strategic Planning
- ERP Program Leadership, Implementation and Management
- Business Relationship Management
- Critical Thinking and Decisions Driven by Data Analysis
- Agile Execution
- Continuous Process Transformation & Improvement
- Budget and Financial Management
Leadership
- American Corporate Partners(ACP) Mentor a Vet (Jan. 2022 – Present)
- Chairman of Strategy team (was BOD) for Thrivent Financial NCA (2012 – Present)
- Vice Chair, School Advisory Committee for Epiphany School (2009 – 2017)
- Member of Theory of Constraints International Certification Org (TOCICO)
- Information Systems Audit and Control Association (ISACA)
- Menttium, Mentee(1999 – 2000) as Mentor (2004, 2005, 2006, 2007)
- MDT Women’s Council Mentor (2004, 2005, 2008)
Awards
- Deluxe New Day Leadership Award, Feb. 2020
- Cargill CIO Award Winner, 2017 – Excellence in Data Analytics / Data Forensics
- Medtronic CIO Award Winner, 2005 - Excellence with the Global Partner Program
Timeline
Executive Director of IT, Enterprise ERP Platforms
DELUXE CORP.
01.2019 - 10.2023
Business Strategy Consultant
THRIVENT FINANCIAL
04.2018 - 12.2018
Process Value Innovation Lead
CARGILL
03.2015 - 03.2018
Independent Executive Consultant
AERITAE CONSULTING GROUP, LTD
01.2013 - 01.2015
Director of IT, Global SAP Support
ST. JUDE MEDICAL, INC
03.2009 - 09.2012
Director, BQMS (& Multiple Other Positions)
MEDTRONIC, INC
06.1996 - 06.2008
Executive MBA - Executive Leadership
University of St. Thomas
Mini-MBA - Medical Alley
University of St. Thomas
Bachelor of Arts - Computer Science
University of St. Mary's
Similar Profiles
Joseph WichertJoseph Wichert
Operations Supervisor at Deluxe Corp.Operations Supervisor at Deluxe Corp.
Andrew RossAndrew Ross
Custom Sales Agent at Deluxe Corp.Custom Sales Agent at Deluxe Corp.
Felicia SmithFelicia Smith
Processor Specialist IV at Deluxe CorporationProcessor Specialist IV at Deluxe Corporation