Summary
Overview
Work History
Education
Skills
Business management, seamstress, crafts ,very kind friendly and work well with other.
Timeline
CustomerServiceRepresentative
Diane Douglas

Diane Douglas

Summary

Professional assistant with experience in administrative support and operational efficiency. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs, skilled in communication, organization, and multitasking. Recognized for problem-solving abilities and proactive approach to tasks.

Overview

43
43
years of professional experience

Work History

Assistant

123 Grow Daycare
05.2022 - 09.2024
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.

Housekeeper

Diane Cleaning Service
02.2014 - 01.2018
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Owner

Dbh African American Beauty Pageant
07.2004 - 01.2009
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Established strong customer relationships through excellent communication and attentive service.

Cashier

Red APPLE
09.1998 - 06.2001
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.

Pct-patient Care Tech,Phlebotomist,EKG

Strong Memorial Hospital
09.1981 - 12.1996
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.

Education

Sawyer Business School
Rochester, NY

High School Diploma -

James Madison High School
Rochester, NY
06.1976

Skills

  • Fast learner
  • Time management
  • Computer skills
  • Attention to detail
  • Team collaboration

Business management, seamstress, crafts ,very kind friendly and work well with other.

I use to owns a business ,call DBH African American Pageant. Teaching young people confident,life skill

Timeline

Assistant

123 Grow Daycare
05.2022 - 09.2024

Housekeeper

Diane Cleaning Service
02.2014 - 01.2018

Owner

Dbh African American Beauty Pageant
07.2004 - 01.2009

Cashier

Red APPLE
09.1998 - 06.2001

Pct-patient Care Tech,Phlebotomist,EKG

Strong Memorial Hospital
09.1981 - 12.1996

Sawyer Business School

High School Diploma -

James Madison High School

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Diane Douglas