Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Diane Drawbaugh

Diane Drawbaugh

Munnsville

Summary

Recent graduate with foundational knowledge in Human Resource Management and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

22
22
years of professional experience

Work History

Bulk Mail Tech and Window Clerk

United States Postal Service, USPS
08.2014 - Current
  • Supported office staff by promptly delivering interoffice correspondence throughout the day while minimizing disruptions in workflow processes.
  • Ensured accuracy in sorting and distributing mail for timely delivery to appropriate departments or individuals.
  • Provided service and sales to walk-in customers.
  • Improved mail processing efficiency by implementing and maintaining an organized filing system.
  • Added accurate data entry into computer system to complete transactions.
  • Assisted customers with postage purchases, maintaining a high level of product knowledge to provide accurate information.
  • Implemented organizational techniques that increased productivity during busy periods.

Document Processor

Farmers Insurance National Document Center
07.2003 - 07.2006
  • Managed multiple priorities effectively, often working on several projects simultaneously while meeting all deadlines.
  • Participated in regular team meetings to discuss ongoing projects and address any challenges or areas for improvement.
  • Conducted thorough quality checks on completed documents, maintaining an exceptional level of accuracy and attention to detail.
  • Maintained strict confidentiality when handling sensitive information, adhering to company policies and regulations at all times.

Education

Certified Medical Assistant - Certified Medical Assistant

Utica Career Institute
Utica, NY

Bachelor of Science - Human Resources Management

Johnson & Wales University
Providence, RI
12-2025

Skills

  • Efficient package handling
  • Occupational safety
  • Knowledge of postal regulations
  • Effective deadline management
  • Analytical problem-solving
  • Data accuracy verification
  • Skilled in digital tools
  • Effective written communication
  • Parcel scanning
  • Collaborative team development
  • Loading operations management
  • Proficient in computer applications

Timeline

Bulk Mail Tech and Window Clerk

United States Postal Service, USPS
08.2014 - Current

Document Processor

Farmers Insurance National Document Center
07.2003 - 07.2006

Certified Medical Assistant - Certified Medical Assistant

Utica Career Institute

Bachelor of Science - Human Resources Management

Johnson & Wales University

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