Diane Edmiston

• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Managed financial aspects of business, including budgeting, financial reporting, and tax preparation.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for business.
• Expanded product offerings by researching market trends and identifying potential growth opportunities.
• Managed day-to-day business operations.
• Consulted with customers to assess needs and propose optimal solutions.
• Prepared bank deposits and handled business sales, returns and transaction reports.
• Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

• Temporary Contract Job to pull company out of potential bankruptcy
• Enhanced financial accuracy by implementing effective accounts payable processes and controls.
• Streamlined invoice processing for improved efficiency and reduced processing time.
• Reduced payment discrepancies with thorough invoice review, analysis, and reconciliation efforts.
• Improved vendor relationships through timely payments and clear communication of company policies.
• Fired dead weight in company
• Within 4 months turned company from red to black with their vendors

• Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
• Streamlined daily processes for increased efficiency, implementing new procedures and best practices.
• Optimized employee performance by conducting regular evaluations and providing constructive feedback.
• Ensured store cleanliness and safety with consistent inspections and proactive maintenance tasks.
• Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into team.
• Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
• Oversaw scheduling of 90 employees to ensure optimal coverage during peak hours or promotional events while minimizing labor costs.
• Served as positive role model for staff, exemplifying strong leadership qualities and commitment to company values.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Scheduled shifts and shift changes to accommodate workload and customer needs.
• Resolved customer complaints while prioritizing customer satisfaction and loyalty.

• Enhanced property value by conducting thorough inspections and identifying necessary repairs.
• Streamlined property maintenance processes for increased efficiency and reduced turnaround times.
• Increased client satisfaction with timely completion of work orders and detailed status updates.
• Ensured compliance with local, state, and federal regulations by staying up-to-date on industry guidelines.
• Performed regular site visits to monitor progress and ensure adherence to project specifications.
• Maintained accurate records of completed projects, including photographs, reports, invoices, and correspondence with clients.
• Safeguarded properties from vandalism or theft by installing security measures such as fencing, boarding windows, or alarm systems when required.
• Conducted regular inspections of both interior and exterior of properties for damage.

• Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers, realtors, and underwriters.
• Streamlined loan application process for improved customer satisfaction and higher volume of closed loans.
• Assessed borrowers'' financial situations to determine appropriate mortgage products and loan structure.
• Enhanced client retention by providing outstanding service throughout mortgage process, from pre-approval to closing.
• Negotiated loan terms and conditions with clients to maximize profitability.
• Checked loan documents for accuracy prior to closing
• Reviewed loan files and updated to match current standards.
• Processed loan applications and monitored progress from start to finish.
• Assisted customers with completing loan applications and other paperwork.

Property manager fo numerous residential and commercial properties

Screened, hired, fired and paid individual contractors for properties

Advertised properties, negotiated and executed lease and sales contracts

Collected rents

Executed evictions through the court system

Minimal overturns and high returns

Temporary contract job which regular Executive Assistant was on maternity leave

Executive Assistant to 1st VP of Assumptions and to VP of the Payoff Department.

Responsible for heavy load of daily mail and correspondence and updating of requirements of several hundred investors

Responsible for agenda, minutes, projection charts and update of the organizational charts for the bi-weekly meeting and the executive managerial meeting

Temporary Contract Job

Executive Assistant to Director of Technical Services, Manager of Special Services, 2 Project Engineers and a Draftsman

Prepared all documents for monthly meetings

Handled all travel arrangements for the entire Engineer Dept

Solely responsible for all documentation records and files for 300+ vessels owned world wide keeping inspections and stability reports current and routed to correct international field offices

Kept and distributed daily changing specification sheets and profile and arrangement drawings of the 300+ vessels

Worked with the U.S. Coast Guard, American Bureau of Shipping, Vanuatu Maritime Services, engineers, shipping brokers and various world wide organizations on a daily basis

Listed vessels for sale world wide and worked with brokers and buyers in the sales and purchases

Typed the leases, contracts, work orders, bids and proposals

Temporary Contract Job

Oil and gas lease analysis and maintenance. Reviewed and set up lease packages and paid drafts

Preparation of contract exhibits, contracts, work orders, bids and proposals

Performed public relation duties for Land Manager

Made all travel arrangements for Land Manager, landmen in the department

Set up and executed numerous executive meetings, golf tournaments, skeet shoots and skybox parties

• Enhanced customer experience by providing personalized and attentive service to VIP guests.
• Boosted guest satisfaction by efficiently addressing and resolving any concerns or special requests.
• Maintained a clean and organized VIP section for optimal guest comfort and enjoyment.
• Generated repeat business, establishing rapport with guests through exceptional service and attention to detail.
• Contributed to increased sales by upselling premium beverages, appetizers, entrees, and desserts.
• Served food and beverages promptly with focused attention to customer needs.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.

Summer job. Worked cash register in Chuckwagon late afternoon and early evenings

Worked at Employee bank during daytime where I kept records on the employees pay and wrote checks

Worked part time modeling in Houston participating in shows at Sakowitz, Foleys, Joske's, Dillards

and The Junior League

Spent some time in the summers in NYC doing local model gigs

• Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
• Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
• Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
• Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
• Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
• Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting interests of both landlords and tenants.
• Managed multiple residential and commercial properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Collected and maintained careful records of rental payments and payment dates.