Diane E. Freeman
St Augustine
Summary
Talented occupational therapist with a strong understanding of healthcare standards, procedures, and best practices. Experienced in program development, team leadership, and training. Proven ability to manage multiple priorities, drive therapy programs, and support over 26 employees across many disciplines. Known for designing solutions that enhance workforce efficacy, maintain confidentiality, ensure client satisfaction, and promote professional growth. Seeking a challenging and exciting position at TD Financial, leveraging years of experience in the field.
Overview
28
28
years of professional experience
Work History
PRN Occupational Therapist
Select Rehabilitation
02.2006 - Current
- Implemented therapeutic activities to improve patient mobility and function.
- To prepare patients for discharge to their home or residents within the facility.
- Collaborated with healthcare teams to ensure comprehensive patient care.
- Educated patients and families on treatment processes and recovery strategies.
- Documented patient progress in electronic health records for continuity of care.
- Created reports documenting patient assessments, treatments provided, progress made toward goals, and recommendations for future care.
Occupational Therapist
Select Rehabilitation
Mount Pleasant
08.2023 - 04.2025
- Implemented therapeutic activities to improve patient mobility and function.
- To prepare patients for discharge to their home or residents within the facility.
- Collaborated with healthcare teams to ensure comprehensive patient care.
- Educated patients and families on treatment processes and recovery strategies.
- Documented patient progress in electronic health records for continuity of care.
- Created reports documenting patient assessments, treatments provided, progress made towards goals and recommendations for future care.
Small Business Owner/Senior Occupational Therapist
Blue Sky Therapy Services
Davison
09.2016 - 07.2023
- Responsible for program development, staff supervision, and care coordination.
- Communication and coordination of care with physicians, third-party payers, case managers, and adjusters.
- Develop marketing plans, community outreach, and business partnerships.
- Managed daily operations of the business, including hiring and training staff.
- Oversaw budgeting, audits, and financial management.
- Ensured compliance with local, state, and federal regulations.
- Identified new opportunities for growth, expansion, and diversification.
- Supervised the performance of workers with the goals of improving productivity, efficiency, and cost savings.
- Developed strategic plans to increase profitability and efficiency.
- Collaborated with the marketing team on campaigns to attract new customers.
- Reviewed legal documents related to business operations.
- Hosted special events to boost brand awareness and increase community engagement.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Monitored operations and reviewed records and established controls to ensure company productivity.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Analyzed company's expenditures and develop controls to maintain accurate records and profitability.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Audited company's legal documents to verify compliant policies and procedures.
- Prepared documentation for audits and regulatory inspections.
- Provided support during internal investigations related to compliance violations.
- Communicated compliance requirements clearly to staff across all departments.
- Tracked progress towards meeting established goals related to organizational compliance objectives.
- Helped to investigate fraud and identify risks in collaboration with outside investigators.
- Developed risk management strategies and compliance control plans.
- Oversaw daily operations of small business including customer service and financial management.
Clinical Specialist-State of Michigan
Bioness
07.2013 - 09.2016
- Responsible for direct consumer sales, the development of new Bioness partner rehabilitation facilities through education about capital sales, inpatient and outpatient, and supporting existing partners through business, marketing, and clinical support.
- Work directly with administrative and clinical staff in the implementation of Bioness technology, and provide support to patients directly.
- Assisted in identifying customer needs and offering tailored solutions.
- Provided feedback on product performance to improve future designs.
- Maintained accurate records of sales activities and client interactions.
- Increased brand awareness by creating and executing marketing programs encompassing trade shows, round-tables and webinars.
- Maintained a detailed knowledge of all products offered by the company.
- Monitored inventory levels of medical devices at various locations.
- Exceeded customer service expectations for clients, leading to increase in repeat business.
- Developed relationships with healthcare professionals to promote medical devices.
- Conducted product demonstrations and training sessions for medical staff.
- Collaborated with marketing teams to create effective sales strategies.
- Presentation of clinical and technical information at regional and national conferences and trade shows.
Occupational Therapist
Occupational Therapy
10.1997 - 08.2016
- Evaluated patient needs through comprehensive assessments and clinical observations.
- Developed individualized treatment plans based on patient goals and rehabilitation strategies.
- Implemented therapeutic interventions to enhance patient mobility and daily functioning.
- Collaborated with interdisciplinary teams to coordinate comprehensive care for patients.
- Documented patient progress and modified treatment plans as needed for effectiveness.
- Trained patients in adaptive techniques to improve independence in daily activities.
Education
Bachelor - Occupational Therapy
Baker College
Flint, Michigan01.1996
Skills
- Accountable for the review of the chart to prepare for billing and processing
- Decide if records are accurate and ready for processing
- Prepare and create policies and procedures per regulatory guidelines to uphold quality assurance
- Promote professional development and staff training
- Set goals and strategies for business growth, and develop plans to meet monthly and yearly goals
- Budget management and strategic planning
- Multimillion-dollar P&L management
- Regulatory compliance
- Perform financial audits or compliance reviews; we can highlight areas of concern and prompt closer scrutiny
- Identifying these financial triggers early can help organizations take corrective action and ensure financial stability, risk management
References
Available upon request.
Timeline
Occupational Therapist
Select Rehabilitation
08.2023 - 04.2025
Small Business Owner/Senior Occupational Therapist
Blue Sky Therapy Services
09.2016 - 07.2023
Clinical Specialist-State of Michigan
Bioness
07.2013 - 09.2016
PRN Occupational Therapist
Select Rehabilitation
02.2006 - Current
Occupational Therapist
Occupational Therapy
10.1997 - 08.2016
Bachelor - Occupational Therapy
Baker College
Similar Profiles
Chamere GraysChamere Grays
Payroll Assistant at Select RehabilitationPayroll Assistant at Select Rehabilitation
Jaime Mendoza JrJaime Mendoza Jr
Occupational Therapist at Select RehabilitationOccupational Therapist at Select Rehabilitation
Nyisha HintonNyisha Hinton
Physical Therapist Assistant at Select RehabilitationPhysical Therapist Assistant at Select Rehabilitation
Annmarie CrosdaleAnnmarie Crosdale
Occupational Therapy Assistant at Select RehabilitationOccupational Therapy Assistant at Select Rehabilitation
Giannah RogersGiannah Rogers
Server at St Mary's SeafoodServer at St Mary's Seafood